We are currently seeking an experienced Business Development Officer to join our team. This is an integral and challenging role within the business that involves working with NDIS participants, Allied Health professionals, support coordinators, referring agencies and businesses and will see you involved in a diverse range of activities.
Your daily duties would include but not limited to: Understanding each program with in Beyond Care to effectively promote among NDIS participants and providers to effectively manage intake and waitlist. Service promotion of Beyond Care leading to the growth of client numbers and reputation in community. Managing Relationships with internal and external stakeholders, including Practitioners, Managers, Referring Partners, Support Coordinators Assist with the onboarding of new clients, including service needs assessments and NDIS funding goals. Inbound/Outbound calls, responding to enquiries via text, web, phone and email. Assist clients to navigate NDIS plans, goals and documentation and understanding diagnosis and disabilities. Oversee and manage the client intake and waitlist register, liaising with managers from different in Beyond Care to ensure prompt onboarding and documentation. First point of call for all new client enquiries for service with Beyond Care. Sending quotes, information packs and pricing to all enquiries. Monthly meetings with Managers and Marketing team to discuss current promotions and campaigns. Prepare regular reports on business development activities, achievements, and challenges for executive review. Utilising various internal and external software systems and platforms Reporting on lead conversions, opportunities, and areas for improvement Demonstrated experience in client intake or client services role. Minimum 2-3 years of NDIS experience in a similar role. Good understanding of the NDIS price guide. Stakeholder relationship, time management and communication skills. Good listening skills and the ability to build meaningful relationships. Expectation management skills for clients and stakeholders. Ability to work independently and as part of a team in a fast-paced environment. Confident and competent in navigating various IT systems. Empathetic and understanding nature to ensure clients are supported and their ongoing needs met through the suite of services available. Beyond Care can offer: Novated Car leasing Discounts to various leading retail stores in Australia Learning and development, including paid training About YouIf you are an experienced in working in disabilities, have a good knowledge of NDIS and who enjoys a busy and varied role within a great supportive team environment, then we want to hear from you.
Do you hold a qualification (Certificate 3 in individual support or equivalent)? * Yes No Do you have working rights in Australia? * Yes No Are you able to perform physical duties of providing care such as transferring clients and equipment? * Yes No Do you have a valid driver's license from your current state? * Yes No Do you have regular access to a vehicle with insurance coverage for you? * Yes No Please upload your cover letter: Click the Upload button and select file you want to upload. * Click or drag a file to this area to upload. Please upload your resume: Click the Upload button and select your resume. * Click or drag a file to this area to upload.
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