The Business Development Manager is responsible to optimise the occupancy and client revenue of assigned centers by generating new sales as well as expanding and renewing existing clients.
The BDM manages client commercial requests and complaints.
ResponsibilitiesAcquires and develops a portfolio of local key accounts, both real estate brokers and corporate clients, with the clear focus to generate revenue streams across all products and services in both the local market, as well as across the entire Compass Offices networkGrows business from existing customers through referrals and via expansionsPlans and executes rent reviews, renewals and manages disputes with clients ensuring client retention and satisfaction while maximising client revenue and minimising discountsDrives high conversion of all products through effectively following the sales process, ultimately resulting in a positive impact to the occupancy and profitabilityDevelops a high level of territory knowledge within all the following areas: competition, industry segments, market segments, target companiesManages and uses all systems, including OSCAR, to optimise and plan their activities and resultsFollows the sales, renewal, authorisation and other relevant policies.Works beyond own key responsibilities as good team member and supports and coordinates activities with the Clients Services team towards the common goal of optimising the centre's long term performance.RequirementsOnly candidates with work rights in Australia will be considered for this positionMinimum 3 years experience and proven track record in a direct B2B sales capacityAble to generate and convert own sales leads as well as manage allocated marketing inquiriesWith high energy level and sharp focus on daily resultsStrong planner, time manager, and aggressive producer with the ability to set priorities and maintain high-quality standardsAble to analyze individual client cases and disputes and can define and implement appropriate solutionsTeam player that is able to look beyond its own responsibilities
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