The Texthelp Group and n2y have over 50 years of combined experience in creating and delivering innovative technology for the education and the workplace sectors. The companies merged in March 2024 after operating adjacently for many years. Together, we believe that everyone can learn and that we all have the right to understand and be understood.
Joining forces means the combined mission of advancing the learning, understanding and communication of one billion people around the world by 2030 becomes even stronger. We will make a deeper, richer impact on people's lives and on society.
We can only achieve our mission and continue to grow by having high performing, passionate people on our team. Both Texthelp and n2y promote a collaborative and innovative work environment where diversity is embraced and empowered.
The combined organization employs over 550 staff across locations in the UK, Norway, Denmark, Sweden, USA and Australia.
We plan to reveal our new brand later in 2024, but for now the messaging and any correspondence for this role will come from Texthelp. We're extremely proud to be on this journey, and hope you can join us!
About the roleThe Texthelp AsiaPac division, based out of our Brisbane office in Australia, is a small, highly engaged team. We're looking for an experienced Business Development Manager to be part of this team committed to improving the education attainment of all students in Australia. You will be expected to engage with a range of K12 and Post Secondary professionals.
This is an exciting opportunity for an ambitious sales manager to acquire new customers, contribute to our business growth and be part of our ambition to double the number of students whose educational attainment and lives will be improved through the use of our products.
We are seeking a results-focused and forward thinking individual with a can-do attitude; confident in engaging actively with a range of internal and external stakeholders to help achieve the AsiaPac division's strategic goals. Requiring someone who is truly passionate about sales and market share growth.
Main ResponsibilitiesAchieve quota targets on a monthly, quarterly and yearly basisIdentifying, developing and qualifying new business opportunities within the Australian education sector - including Departments of Education, Catholic Schools, Independent Schools, Universities and TAFEs.Develop and maintain expert knowledge of products. Confidence and competence to demonstrate each program within the Texthelp educational technology product suite. Both online and in-person to individual prospects and in large group presentations, at all organisational levels.
Maintain and prioritise your workload to move opportunities through the pipe with high velocityManage pipeline to required pipeline metrics and reporting requirements includingFollow up on MQLs and all leads within a maximum 24-business hour time windowForecast accuracy: Maintain an accurate forecast with weekly reviewsBuild pipeline coverage as a minimum in line with quarterly pipeline coverage targetsProvide weekly, monthly and quarterly reporting for your line manager and the senior management as requiredFor newly won customers, follow the hand-over process to the Customer Success team to ensure the highest levels of customer satisfactionEngage with marketing and product initiatives, using companywide resources to optimise successful engagement with new opportunitiesPreparing quotations and proposals to secure new businessUpdating Texthelp's CRM to provide full visibility of all sales activities undertakenParticipation as required in events and exhibitions to strengthen customer and prospect relationshipsEstablish and maintain key Education Department & Catholic Diocese relationships.Generation of reports as required to track business metrics and pipelineMeasures of SuccessQuota attainmentProductivity metrics including volume of customer contacts, timing of lead follow up and win : loss ratioPipeline Measures of successTime in pipe (Velocity)Pipeline accuracyPipeline CoverageEnhancing the overall reputation of Texthelp as a fantastic education partnerEssential Criteria 3+ years of experience in EdTech sales, with a proven track record of acquiring new customers and consistently hitting sales targetsDetailed knowledge and experience of the Australian K12 and Higher Education MarketExperience in development and progress of the sales process from initial prospecting through to closed saleProven record of delivering outstanding customer sales experience to clients - particularly via remote and digital channelsExceptional presentation and interpersonal skillsExcellent networking and communication skills with the ability to converse at all levels of an organisationAbility to travel as and when/if requiredAbility to join after-hours web-based meetings with UK Head Office team members as requiredCurrent Australian Drivers licenceDesirable Criteria Exposure to the full sales cycle within the Australian education sectorExperience operating in an SaaS sales environmentProficient in the use of CRM systemsPlease submit your application on our website by Tuesday 10th December.
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