Operating as a big local in Mackay for over 30 years, Auto Corner is home to Australia's favourite car brands Toyota, Mazda, Hyundai and Isuzu Ute. We are a team with a shared purpose of 'actively enhancing lives' in everything we do. This purpose has been fulfilled over many years, for our customers, team members and our local community.Auto Corner provides our team members with career opportunities across our diverse operations that are both challenging and rewarding. Supported by ongoing training and the opportunity for career & personal development, those that join our amazing team enjoy, and contribute to, an environment where a positive culture is our priority.BUSINESS DEVELOPMENT CONSULTANTOur Service Department is seeking a motivated, enthusiastic customer service professional to join our highly successful Dealership. Experience would be ideal yet not necessary. In this role, you will be responsible for ensuring customer service and satisfaction is maintained at the highest level. Your primary role will be working as an individual alongside key personnel throughout the service team to promote customer relationships and drive customer loyalty.In your position, your day will consist of:Ensuring the highest level of customer service through outbound phone calls.Action and manage recall lists daily.Carry out data checks of service guests booked in through the Company's reporting systems.Ensuring all calls and results are recorded and actioned.Supporting the management and resolution of customer complaints.To be successful in this role you will have:Ability to profile customer's needs & requirements.Outstanding customer service & communication skills.Happy, positive attitude.Excellent telephone technique.Ability to self-manage through taking initiative, results orientation, decisiveness, and thoroughness.Join us & enjoy:Excellent earning potential.Ongoing training and support.Opportunities for advancement.An active Social Club.If you feel you have the skills & attributes to be a key contributor in our service team, please apply now.
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