Business Development & Client Engagement Manager
Skip to content
2Flourish WA is a contemporary disability and aged care organisation with key focuses on NDIS dementia supports and home and community-based disability services. Our range of services and programs is designed to provide comprehensive support to individuals and their families with a variety of innovative strategies.
Welcome to Real Change; Welcome 2Flourish WA!
About the job
Reporting to the Executive Officer the Business Development & Client Engagement Manager is responsible for developing new relationships and building consumer engagement leading to new clients. You will be able to utilise your established network in the NDIS sector to identify and build the participant numbers through relationship development, networking events and meetings. Additionally, this role is responsible for client intake and assessment tasks as well as risk assessment, support planning, monitoring, engagement, and review support.
Role specific:
Provide expert advice regarding NDIS plans, budgets, utilisation, and service options at 2Flourish designed to maximise outcomes for clients.
Attend networking events and be visible throughout our footprint with the occasional cold calling to promote 2Flourish services.
Monitor and audit client satisfaction and implement quality initiatives to support ongoing quality improvement and competitive edge.
Maintain accurate records of business development activity and interactions with key contacts and stakeholders.
Develop and implement growth strategies to identify, target, and gain new clients.
The other bits:
A minimum of 3 years' demonstrated experience in engaging service delivery with disability services – with specialist experience in referral intake and assessments.
Bachelor's Degree in Business, Marketing, Health Services or related field.
Demonstrated ability to be client-focused and work collaboratively with them, their carers, loved ones and other stakeholders.
Full Australian work rights
Current acceptable NDIS Worker Screener Check
Current Australian Driver's License
For more information about 2Flourish, please visit our website
www.2flourish.com.au
or find us on Facebook
@2Flourish.
How to Apply?
To apply, we want to know about you – why you want to work with us and how your knowledge, skills and experience, align with the position requirements so along with your resume, please include a
cover letter
(no more than 2 pages) demonstrating your suitability for the position.
Applicants are encouraged to apply as soon as possible as applications are continuously reviewed before any closing date. Please note that any closing date is subject to change without notice.
2Flourish is committed to substantive equality and maintaining a diverse workforce. We strongly encourage applications from Aboriginal and Torres Strait Islanders, individuals from culturally diverse backgrounds, people of diverse sexuality and/or gender and people with disabilities.
#J-18808-Ljbffr
