Queensland Health (Organisation site ( ) )Fortitude Valley
As the Business Change Manager, you will play an integral role in the uplift of eHealth Queensland's delivery capability, improving our ways of working, aiming for consistent and quality delivery that aligns strategically with our customer and stakeholder values.
Reporting to the Director, Strategic Workforce and Capability Support, Delivery Support Services, you will work closely with Organisational Change and Training Team, practice managers, support teams and subject matter experts to build the foundations for delivery excellence.
You will be instrumental in driving business change activities and products in accordance with the approved Business Change Framework and Stakeholder Management Framework to specific programs and or projects to ensure that stakeholders are well engaged, business change is established within the project delivery and benefits of programs/projects are realised.
You will provide expert advice to Project Directors regarding business change including risks pertaining to their particular initiative, including mitigation strategies.
Key responsibilities include: Fulfil the responsibilities of this role in accordance with QPS values as outlined above.Lead the establishment of change processes, resources, initiatives, and strategies that support the health services' strategic direction (Destination 2030) and recognise the relationship between organisational goals and operational tasks.Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services, and workplaces.Lead business change activities in programs and projects, including business change management, benefits realisation and communication.Ensure internal and external stakeholders including the vendors and identified state-wide groups are informed and engaged throughout the project by developing and maintaining effective stakeholder engagement plans and relationships.Is this opportunity for you? The ideal candidate will have extensive experience in capability uplift, business change management and/or business process re-engineering projects.
To be successful in this role you will have:
Demonstrated experience and knowledge in implementing business change frameworks, processes, resources, and capability for large scale programs and or projects.Demonstrated high level communication skills with proven experience communicating, facilitating, and negotiating with a wide range of stakeholders, including unions, in a confident and professional manner and influencing outcomes.Demonstrated experience in proactively leading and engaging stakeholders in organisational and cultural change processes, being responsive, and delivering on strategic intent.Benefits of working with eHealth Queensland: By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including: Competitive salary + generous superannuation and leave loading.Flexible working arrangementsCareer training and developmentTo apply for this exciting opportunity, submit your resume and a cover letter online today. Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights ( humanrights ) and diversity ( inclusion-and-diversity-commitment ).
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
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