At ASB, the customer is at the heart of everything we do.
Our Business Banking team is committed to providing the best business offering to New Zealand.
They are passionate about ensuring they deliver unbeatable service to their customers through getting to know their businesses and understanding their needs to help them realise their goals and ambitions.
We are looking for a Business Centre Manager to join our Auckland North Business Banking team where you will lead and coach a team of Business Banking Assistants and Business Banking Specialists.
As the Business Centre Manager, you will lead from the front providing hands-on guidance to ensure your team maintains a high level of service to our customers and that our customers' needs are met.
Your key responsibilities will include:
Maintaining an engaged team that fosters teamwork.Enabling our people to develop both personally and professionally through effective coaching and mentoring.This role is based at ASB's North Harbour Regional Centre in Rosedale.
We're looking for someone who is a passionate people leader; knowing how to get the best from your team through your proven capability of effective leadership, coaching, and mentoring.
You'll have a business banking background with existing lending experience and a solid background in customer relationship management.
Your interpersonal and effective communication skills will ensure you successfully manage and develop your team, help drive needs-based solutions for customers, and deal appropriately with any customer escalations around business and home lending.
As no two days are ever the same, you will be highly organised with strong time management skills; however, your ability to be flexible and think on your feet is a must.
This is a great opportunity to be involved, so even if you don't meet all of the criteria, if Business Banking is an area you are passionate about and you're ready for a step up, we would love to hear from you.
Te mahi ki ASB Working for ASB: In our diverse and accepting environment, our people grow their agile mind-set, learn, evolve, and utilise their skills while being empowered to make decisions.
We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, and parental benefits.
For more information, see the attached position description.
Please note that all applications must be received via our careers site online.
Me pehea te tono How to apply? If this role sounds like it might be the one for you, then please click 'apply' we'd love to hear from you!
You're also welcome to reach out to Hayden Pierce for an initial confidential conversation.
Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to: Police Check, Credit Check, AML Compliance, Verification of your qualifications, and may include checks both here in New Zealand and overseas.
Job details Reference #: KG158650
Posted on: 12 Nov 2024
Location(s): North Harbour
Expertise: Business Banking, Leadership, Lending, Team Leader
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