Business Analyst - South Bank, QLD Job no: 522386JL
Brand: Product and Technology
Work type: Full time
Location: Queensland
Categories: Information & Technology
We are looking for a Business Analyst who has great attention to detail, loves to solve problems and is able to collaborate with a broad range of internal and external stakeholders.
In this role you will be working within the Cruise & Touring team, collaborating between the external vendor and internal business requirements to ensure successful delivery of touring products to all global brands.
If you'd like to be part of our Global Supply business, which is a cross-functional global team responsible for the procurement, technology, reporting, financial management, pricing and support of FCTG's global supply chain, empowering our famous worldwide brands to deliver on their customer promise, please apply!
Day to day:
Gather and document business requirements and translate them into functional specifications.
Develop use cases and process flows to support the development of software solutions.
Conduct stakeholder interviews to understand business needs and pain points.
Collaborate with stakeholders to ensure that project objectives are aligned with business goals.
Facilitate communication between business and technical teams.
Create business cases and cost-benefit analyses to support business opportunities.
Participate in user acceptance testing and ensure that solutions meet business requirements.
Develop and maintain system documentation and training materials.
You'll be perfect for the role, if you have:
Minimum 2+ years professional experience in a business analyst role.
Experience within travel or other internet-scale environments.
Experience with external vendors and internal stakeholders.
Strong understanding of the travel or retail industry.
Background knowledge in discipline areas such as requirements gathering process, design and architecture, etc.
Analytical skills and problem-solving skills.
Knowledge in business process re-engineering and improvement.
Good quality documentation skills, both technical and non-technical.
Strong business acumen and critical thinking skills.
We value you
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.
We encourage you to come as you are, to foster inclusivity and collaboration.
We celebrate you!
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