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Business Analyst - South Bank, QLD
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Job no:
522386JL Brand:
Product and TechnologyWork type:
Full time Location:
Queensland Categories:
Information & Technology
At Flight Centre Travel Group
(FCTG) our purpose is to 'open up the world for those who want to see' . Every day, we give people all around the world the opportunity to experience something really amazing – travel!
We are looking for a Business Analyst who has great attention to detail, loves to solve problems and is able to collaborate with a broad range of internal and external stakeholders. In this role you will be working within the Extended Touring team, collaborating between the external vendor and internal business requirements to ensure successful delivery of touring products to all global brands.
If you'd like to be part of our Global Supply business
which is a cross-functional global team responsible for the procurement, technology, reporting, financial management, pricing and support of FCTG's global supply chain,
empowering our famous worldwide brands to deliver on their customer promise, please apply!
Day to day:
Gather and document business requirements and translate them into functional specifications
Develop use cases and process flows to support the development of software solutions
Conduct stakeholder interviews to understand business needs and pain points
Collaborate with stakeholders to ensure that project objectives are aligned with business goals
Facilitate communication between business and technical teams
Create business cases and cost-benefit analyses to support business opportunities
Participate in user acceptance testing and ensure that solutions meet business requirements
Develop and maintain system documentation and training materials
You'll be perfect for the role, if you have:
Minimum 2+ years professional experience in a business analyst role
Experience within travel or other internet-scale environments
Experience with external vendors and internal stakeholders
Strong understanding of the travel or retail industry
Background knowledge in discipline areas such as, requirements gathering process, design and architecture, etc
Analytical skills and problem-solving skills
Knowledge in business process re-engineering and improvement
Good quality documentation skills, both technical and non-technical
Strong business acumen and critical thinking skills
Development:
individualised Learning & Development pathway options
Exclusive Staff Discounts:
accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts:
including family and friends - flights, hotels, tours, cruises, travel insurance and more
Flexibility:
Monday to Friday week,business hours with flexible options available
Brightness of Future:
career opportunities in a network of brands and businesses across theglobe -we promote from within
Corporate Health Discounts:
access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to 24/7 internal gym
Mental Health:
support and Employee Assistance Program for staff and family
Social:
regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon, Portugal in 2024)
Giving Back:
Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and the Flight Centre Foundation; paid parental and volunteer leave
Sustainability:
the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We value you
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are, to foster inclusivity and collaboration. We celebrate you!
Applications close:
30 Sep 2024
E. Australia Standard Time
Be part of our Global Supply business, working within the Extended Touring team
Be part of our Global Supply business, working within the Extended Touring team
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