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At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see' .
Every day, we give people all around the world the opportunity to experience something really amazing - travel!
We are looking for a Business Analyst who has great attention to detail, loves to solve problems and is able to collaborate with a broad range of internal and external stakeholders.
In this role you will be working within the Extended Touring team, collaborating between the external vendor and internal business requirements to ensure successful delivery of touring products to all global brands.
If you'd like to be part of our Global Supply business which is a cross-functional global team responsible for the procurement, technology, reporting, financial management, pricing and support of FCTG's global supply chain, empowering our famous worldwide brands to deliver on their customer promise, please apply!
Day to day: Gather and document business requirements and translate them into functional specificationsDevelop use cases and process flows to support the development of software solutionsConduct stakeholder interviews to understand business needs and pain pointsCollaborate with stakeholders to ensure that project objectives are aligned with business goalsFacilitate communication between business and technical teamsCreate business cases and cost-benefit analyses to support business opportunitiesParticipate in user acceptance testing and ensure that solutions meet business requirementsDevelop and maintain system documentation and training materials You'll be perfect for the role, if you have: Minimum 2+ years professional experience in a business analyst roleExperience within travel or other internet-scale environmentsExperience with external vendors and internal stakeholdersStrong understanding of the travel or retail industryBackground knowledge in discipline areas such as, requirements gathering process, design and architecture, etcAnalytical skills and problem-solving skillsKnowledge in business process re-engineering and improvementStrong facilitation skillsGood quality documentation skills, both technical and non-technicalStrong business acumen and critical thinking skills What you'll enjoy: Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty LtdDevelopment: individualised Learning & Development pathway optionsExclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts: including family and friends - flights, hotels, tours, cruises, travel insurance and moreFlexibility: Monday to Friday week, business hours with flexible options availableBrightness of Future: career opportunities in a network of brands and businesses across the globe - we promote from withinCorporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to 24/7 internal gymMental Health: support and Employee Assistance Program for staff and familySocial: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon, Portugal in 2024)Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and the Flight Centre Foundation; paid parental and volunteer leaveSustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment W e value you
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.
We encourage you to come as you are, to foster inclusivity and collaboration.
We celebrate you!
#LI-KC1#LI Applications close: 30 Sep 2024 E. Australia Standard Time
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