Business Analyst (Rostering Transformation Experienced) Australia - VIC Melbourne - All locations
Added Friday 2nd of February 2024 04:49:10 PM Join the thriving team at a leading nationwide retail business committed to delivering exceptional products and services.
As we embark on transformative initiatives, we are seeking a skilled and dedicated Business Analyst to play a key role in implementing rostering and HR transformation projects that will drive operational excellence and enhance the employee experience across our extensive retail network.
Position: Business Analyst - Rostering and HR Transformation
Responsibilities:
Rostering Transformation:
Lead and support the implementation of rostering solutions that optimize workforce management, ensuring efficient scheduling and resource allocation across our nationwide retail locations.
HR Transformation:
Drive HR transformation initiatives, collaborating with key stakeholders to identify areas for improvement and implementing solutions that enhance employee engagement and satisfaction.
Service Delivery Optimization:
Work closely with cross-functional teams to identify opportunities for improving service delivery processes and ensuring a seamless customer experience.
Requirements Gathering:
Collaborate with business stakeholders to understand their needs and capture detailed business requirements for rostering and HR transformation projects.
Data Analysis:
Conduct data analysis to identify trends, patterns, and insights that inform strategic decision-making for workforce and HR management.
Stakeholder Management:
Build strong relationships with retail operations teams, HR professionals, and other relevant stakeholders to ensure successful project delivery and alignment with business objectives.
Documentation:
Create comprehensive documentation, including business process flows, use cases, and functional specifications.
Qualifications:
Bachelor's degree in Business Administration, IT, or related field.
Master's degree is a plus.
Proven experience as a Business Analyst with a focus on rostering, HR transformation, and service delivery within the retail sector.
Strong understanding of retail operations and workforce management.
Excellent analytical and problem-solving skills.
Effective communication and interpersonal skills.
Experience with relevant software tools and technologies.
Ability to travel nationwide as needed.
If you are a motivated and experienced Business Analyst with a track record of success in rostering, HR transformation, and service delivery within the retail sector, we invite you to apply and be part of our innovative and growing team.
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