Brighter Futures Start Here
As Australia's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years. Our diverse and inclusive 47,000 strong team come together for a common cause: giving families easy access to our on-trend products and incredibly low prices – it's the heart of everything we do.
Kmart is launching a strategic initiative to transform the online shopping and fulfillment experience, driving both customer satisfaction and operational efficiency. This project will enhance real-time inventory visibility, reducing out-of-stock items and cart abandonment, while delivery lead-time visibility will boost conversion rates and improve post-purchase experiences.
As a Business Analyst Lead, you will play a pivotal role in identifying operational improvement areas and collaborating with the Head of Product and Product Lead to define the tribe-level roadmap. You will be responsible for managing the performance and development of Business Analysts, contributing to risk and issue management, and ensuring successful project delivery.
What you'll be doing: Drive the Business Analyst guild and oversee the review of Business Analyst deliverables to ensure high-quality outcomes.Identify areas for improvement within operations and implement strategies to enhance efficiency.Manage the performance and development of Business Analysts, fostering a culture of continuous improvement.Participate in tribe risk and issue management, ensuring proactive identification and resolution of potential challenges.Assist in the development of business cases, benefits realisation, and initiative reviews to support project planning and delivery.Oversee the planning, delivery, and quality of projects, ensuring alignment with organizational goals. To be successful in the role you'll have: Minimum of 7 years of experience as a Business Analyst, with at least 2 years working in an Agile environment.Strong knowledge of Agile delivery best practices, including Behavior Driven Development, discovery-to-delivery, and facilitation.Proven experience in requirements elicitation and workshop facilitation.Familiarity with documentation tools such as Jira and Confluence, and presentation/collaboration tools like Miro, Draw.io, Visio, and MS PowerPoint.Experience with software delivery methods, both Agile and Waterfall.Strong analytical skills, including AS-IS, TO-BE, GAP analysis, feasibility studies, opportunity assessments, cost-benefit analysis, and trade-off sliders. Benefits we'll offer you: Flexible hybrid working options through our Flex When, Flex Well policy.A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.Free onsite parking when you're required to come into the office.Inclusive parental leave and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances.A dynamic learning and support program.Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor.Reflection room, space for prayer, meditation, or time for yourself.Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.Regular product sample sales with tonnes of discounted items to purchase.Great career opportunities across the broader Wesfarmers Group.
We're here to make everyday living brighter. At Kmart, we celebrate the rich diversity of the communities in which we operate and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We encourage applications from all candidates.
If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now! We are a Circle Back Initiative Employer – we commit to respond to every applicant.
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