Join our dynamic and rapidlyexpanding team as we embark on an exciting journey oforganisational growth and innovation, working towards ourvision of becoming Australia's Port for theFuture. Work on meaningful initiativesthat will help create prosperity for the NorthQueensland's communities. Enjoy an environment thatprovides attractive benefits including flexibility, truework-life balance and generous opportunities forprofessional development. About thePort The Port of Townsville Limited (thePort) has been actively shaping the future of Townsville and NorthQueensland for almost 160 years. Today, we are Australia'slargest port for zinc, lead, copper, sugar and fertiliser.Additionally, we handle more motor vehicles and containerised goodsthan any other port in Northern Australia. The goods that flowthrough our ports are grown, mined, manufactured and used to betterthe lives of more than 800,000 people across a vast catchment area,spanning from Hinchinbrook to the Burdekin and west to MountIsa. On average, more than 7.5 milliontonnes of goods, worth more than $11.4 billion, cross our wharveseach year. Thanks to our customers, we are one of thecountry's most diverse ports, linking more than 30 differentcommodities to 130 ports in 44countries. The Townsville port is also anincreasingly strategic forward mounting location inAustralia's Defence capabilities, as well as an importanttourism enabler due to its modern dedicated cruise shipterminal. Working withus The Port of Townsville is expandingits team of passionate and innovative professionals as we undergo aperiod of significant and sustainablegrowth. We are currently undertaking thebiggest port expansion in our history, trade volumes are expectedto triple by 2050 as new projects in rare earth, critical mineralsand renewable energy come to realisation and demand for Defence andcruise shipping capacity is rapidlyincreasing. In the coming years we will bechallenged to continue to deliver highly competitive day to dayport operations, drive improvements in sustainability across allareas of the business and deliver major capital works projects thatwill ensure our capacity to facilitate the trade demands of thefuture. We are currently looking forexceptional talent to join our team as we embark on this journey.Are you a proactive and ambitious individual with a passion formaking a real impact? This is your chance to be part of acollaborative and forward-thinking environment where your ideas andcontributions will be valued. The Port provides a supportiveworkplace culture that is committed to improving diversity andfostering inclusivity. With a strong focus on nurturing growth andcontinuous learning, you'll have the resources and guidance toexcel in your role and beyond. About the role andyou The Business Analyst Lead plays a crucial role in improving thePort's effectiveness and efficiency by collaborating withstakeholders at all levels of the organisation. The ability toengage, influence and facilitate will be a key driver in succeedingin the role. With a focus on Practices and Processes, the Business Analyst isa key member of the Business Excellence Team, responsible foranalysing business processes and systems, defining requirements,and ensuring the effective use of management systems in meeting theneeds of the business. Manage and lead in-depth analysis of organisationalbusiness processes and workflows to identify opportunities forimprovement that drive efficiencies and deliver value to thePort. Collaborate and codesign, with a wide range ofstakeholders, efficient and effective business processes andworkflows. Manage and lead engagement with stakeholders to understandand gather business requirements for new initiatives orenhancements to existing systems clearly identifying risks andopportunities. Translate business requirements into functionalspecifications that will be used to drive system changes. Act as a trusted advisor, providing insights andrecommendations to guide prioritisation of opportunities. Implement the planning, monitoring, and control ofprojects, ensuring deliverables are completed on time andwithin budget. Lead and perform testing to ensure that solutions meetbusiness needs and are functioning as expected. Collaborate with Change Lead and business owner(s) tocodesign and enable comprehensive change plans. Any other duties commensurate with level andaccountabilities, or as directed by leadership. Experience you'llneed To be successful in the role, youwill require: Bachelor's Degree in Business, Information Systems,or a related field. National Police Check. Proven extensive experience in a similar role with anorganisational improvement focus. Demonstrated experience of process practice and systemimprovement in an organisational continuous improvementframework. Strong understanding of business processes andsystems. Strong communication skills, with the ability to liaiseeffectively between technical and non-technicalstakeholders. Ability to think outside 'the box' to overcome issues andfind solutions where conflicts and difficulties arise. Proven experience in leading continuous improvement usingtools such as process mapping, gap analysis, root causeanalysis, etc. Knowledge of various project management methodologies(Waterfall, Agile & Hybrid). Flexible and responsive to change, with ability to work onmultiple projects at one time. Excellent analytical and problem-solving skills. Strong commitment to business excellence and continuousimprovement. Experience with methodologies such as Kaizen, BABOK andBPMN. Knowledge of Australian Business Excellence Framework andQuality Management protocols. Leverage continuous learning: by staying up to date withindustry trends, best practices, and emerging technologiesrelated to Business Excellence and share knowledge with theorganisation. Knowledge of Microsoft Office 365. Knowledge of leading technology tools such as Kainexus fororganisational continuous improvement. For a more comprehensiveunderstanding of the position's requirements, please refer to thePosition Description available on ourwebsite. Applicationprocess Click applyand follow the prompts Attach yourcurrent resume and a cover letter to yourapplication Applicationsclose 11pmSunday, 12 May 2024 At the Port of Townsville, we valueand celebrate the diversity of our community and recognise that itenriches our workplace. We strongly encourage applicants from allbackgrounds to come forward, confident that you will be met withrespect and consideration. We are committed to ensuring our workingenvironment is safe and welcoming. If you are an applicant who faceschallenges due to cultural barriers or disabilities, please knowthat we are here to support you throughout the application process.We strive to create a welcoming and accessible recruitmentexperience for all candidates, and we encourage you to approach usif you require any assistance oraccommodations. Together, let's build a workforcethat thrives on inclusivity and embraces the strengths thateveryone brings to our team. Port of Townsville Limited is an Equal Opportunity Employer. Aboriginal and Torres Strait Islander people are encouraged to apply. #J-18808-Ljbffr
