Permanent Full-Time position available (9 day fortnight) Formal qualifications or demonstrated experience in the disciplines of Service Management (ITIL) and Project Management. LGO6 ($93,992- $100,333 per annum + superannuation) based on skills, qualifications and experience. About the Role The Business Analyst role is responsible for supporting Project Managers and operational teams in the delivery of projects and major system and process enhancements. They will interact with business stakeholders and subject matter experts to understand their problems and needs, gather, document and analyze these business requirements and develop detailed functional, technical and user specifications to support the delivery of new or enhanced business and IT systems.
About You Our ideal applicant will have the ability to maintain a strong understanding of the Information Technology industry/emerging technologies, and relevant legislation, policies, procedures and opportunities through analysis, research, and industry expertise. They should develop and produce high quality artifacts relevant to the delivery of business and IT projects and systems, including documenting current and future state business systems and processes and mapping key relationships between business systems and/or data structures and data relationships.
Establish and maintain collaborative, credible, and trusting relationships in the provision of a business partnering service to a portfolio of customers, advocating for customers/IT Services, and ensuring customer centricity remains at the forefront.
How to Apply Your application can be submitted through the Townsville City Council website. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licenses and qualifications as per the key requirements of the role.
Closing Date: 11.45pm, Tuesday 3rd December 2024 What We Offer 17.5% annual leave loading Up to 5 weeks annual leave Up to 3 weeks Personal/Carers Leave 14 weeks paid Parental Leave Domestic and Family Violence Leave Natural Disaster Leave Up to 13.5% Superannuation employer contribution for contributing members Salary Sacrifice opportunities Learning and Development opportunities Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities Employee Loyalty Program offering discounts at selected local businesses Employee Assistance Program #J-18808-Ljbffr