Business/Systems Analysts (Information & Communication Technology)Full timeWHO WE AREWe are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.OUR CULTUREWhen adding a new member to the SG Fleet Group family, we look for people who embody our values, allowing us to provide an unparalleled customer experience. You will have the opportunity to thrive in a positive and fun atmosphere where everyone is valued and recognised for their efforts, whilst being a part of an amazing team.SOME OF OUR PERKS INCLUDERecharge and relax with up to four extra days of leave each year. We call them Wellness daysWe offer industry-leading 20 weeks of paid parental leaveSave plenty with vehicle salary packagingMonetary service milestone awardsRecruitment referral bonusDiscounted mobility products and servicesFlexible work arrangementsCareer progression opportunitiesEducation support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and moreTwo paid volunteer days each year to give back to causes that matter to youHealth and wellbeing support including a subsidy and an innovative Employee Assistance ProgramAS A BUSINESS ANALYST YOU WILL…Focus is to understand the customer and business needs, analyse and document requirements and communicate these to the architects, developers and testers and work with them to build solutions that achieve our goals and deliver the best business outcomes.The major responsibilities of this position include but are not limited to:Engage with Product Owners and business SMEs to understand and analyse customer needs and business driversElicit requirements with key stakeholders to ensure that business owners and project team members have a shared understanding of scope and actual needsContribute to the breakdown of complex business problems into epics, features and user stories with meaningful acceptance criteria and other supporting artefactsParticipate in collaboration with the Product Owners to prioritise and shape the product backlog using best practices for prioritisationContribute to collaboration with the project team to develop a feasible and viable solution designIdentify, recommend, and implement improvements and efficiencies across key business systems by analysing the current state and determining the optimal future state.Contribute to the identification of project risks, issues, and dependencies.EssentialExperience in managing and negotiating with multiple levels of internal and external stakeholdersAbility to operate in an ambiguous environmentExperience with IT applications and software delivery projectsExperience in managing external and internal stakeholders with the ability to engage, collaborate and influenceIntermediate documentation, planning and organising skillsIntermediate analytical, conceptual, and problem-solving skillsIntermediate oral and written communication skillsKnowledge and experience using industry recognised solution delivery methodologies including Agile and WaterfallDesirableSolid experience as a business analystExperience dealing with multiple systems integrationsExperience with designing and implementing processes across multi-functional areasKnowledge of the Fleet Management Industry and/or Financial ServicesKnowledge and experience in Agile process management tools (eg. JIRA, Confluence, Visio etc)WHAT'S NEXTWe'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging and offer work-life balance and career development.We are a proud equal opportunity employer. Resumes may be sent, and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.
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