Location Ipswich Salary Competitive salary plus a generous benefits package Application Deadline Saturday, August 31, 2024 Job Summary
We are looking for a Business Analyst to join our Project Office in Ipswich and be responsible for understanding business change needs, assessing the impact of those changes, then capturing, analysing and documenting requirements, before supporting the communication and delivery of them.
Key Accountabilities Liaising with stakeholders throughout the business to collate business requirements, identify process improvements and document them.
Ensuring that business requirements and technical practicalities are aligned with the stategic objectives of the business.
Investigate competitive commercial solutions and carry out research where required.
Monitor/oversee the implementation of approved process improvements, ensuring requirements are met.
Be involved in the testing of internal and outsourced systems, and the training of staff for new systems, as part of any project.
Work with the Project Managers to collate/compare requirements from all areas of the business to ensure resources are being used in the most impactful/efficient way.
Establish good working relationships and arrangements with key stakeholders.
Contribute to the triage of business change requests sent to the Project Office.
Key Competencies Getting Things Done : Delivers on agreed objectives promptly; prioritises workload; remains professional under pressure;
Communication & Sharing Knowledge : Confident, clear and accurate with all communication; maintains accurate records and makes effective use of new technology;
Customer Service : Positive attitude to find solutions in line with FCA principles; Uses customer feedback to improve service;
Effectiveness & Adaptability : Able to maintain a high volume of work, striving for continual improvements; understands individual contribution in relation to corporate objectives; presents a positive image and approach to change; and
Team Working : Shares knowledge, skills and experience with colleagues; understands team goals; is cooperative and supportive of others.
Adaptable : Has a flexible approach to work and can adapt to any changes or challenges that arise
Inquisitive : Comfortable in questioning, can reflect on something beyond its face value and consider wider implications.
Candidate Profile Educated to GCSE or equivalent standard (at least grade 4 or C and above in Maths and English)
Prior experience of working as a Business Analyst
Excellent communication skills - verbal and written - and able to deliver communcations in a concise manner
Highly organised, with great attention to detail
Proactive and self-motivated
Previous experience within financial services is advantageous
Previous experience in using Atlassian software is advantageous e.g. Confluence, Trello, Jira
Contractual Hours 9.00am to 5.30pm, Monday to Friday
Job Profile Job Profile document
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