Job Description About Us
WA Primary Health Alliance (WAPHA) is a not-for-profit organisation that operates 3 of the 31 Primary Health Networks (PHNs) spread across Australia. We are guided by our Strategic Plan 2023 - 2026.
Established in 2015, the PHN Program aims to strengthen and sustain primary health care through partnerships and strategies that demonstrate a one health system philosophy, improve people's access to services and hence their health outcomes.
We achieve our aims by:
Supporting general practice to deliver the highest quality patient care. Funding local primary health care services based on community needs. Connecting local services to simplify the health care system. Having a strong emphasis on system reform.
Due to the nature of our funding and activities, WAPHA operates in a dynamic environment. Adaptability and flexibility are therefore necessary to respond to changes as they occur.
We encourage applications from every background and ability, including but not limited to, Aboriginal and Torres Strait Islander people, LGBTIQA+ people, people from multicultural backgrounds and people with disability.
Further information about our values, workplace and culture can be found at The role
The Business Analyst works closely with the Oracle Fusion Cloud Product Owner to identify, analyse, and document business processes and procedures to support various projects and initiatives. The role involves collaborating with business operations and IT teams to ensure the effective implementation and continuous improvement of these processes. This position requires strong problem-solving skills, creativity, and the ability to prioritize tasks in a dynamic environment with multiple stakeholders. The Business Analyst is responsible for creating comprehensive documentation, facilitating design workshops, coordinating testing efforts, and monitoring key performance indicators to track and optimize the effectiveness of implemented solutions.
This role will be offered as an ongoing position on a fulltime basis and offers the flexibility to work from home and office. Key tasks and responsibilities: Collaborate with stakeholders to elicit, analyse, and document business requirements for process improvements. Prepare comprehensive documentation including business requirements, process maps, user stories, and specifications. Work closely with cross functional teams, including IT, product management, and user support, to implement solutions and drive continuous improvement. Organise and facilitate design workshops between cross functional teams and IT. Coordinate testing efforts to ensure that implemented solutions meet business requirements and are thoroughly validated before deployment. Monitor key performance indicators (KPIs) to track the effectiveness of implemented solutions and identify opportunities for further optimization. Communicate project updates, findings, and recommendations effectively to stakeholders across all functional stream leads and IT in the organisation. Prioritize deliverables to ensure projects and milestones are achieved through sprints in an Agile methodology setting. Collaborate with business stakeholders and project teams to document solution options that meet the organisation's needs and deliver benefits. Support in the documentation of key benefits definition and communicate these to stakeholders. About you To be considered for this role, candidates must meet the following selection criteria: Essential experience and education Tertiary qualification (or equivalent) in information management, business, or other related disciplines desirable. Excellent written and verbal communication skills. Demonstrated experience in business process mapping. Proven knowledge of and experience in policy and process development and management. Ability to handle multiple tasks, with proven self-initiative and problem-solving abilities. Demonstrated conceptual, analytical, and problem-solving ability within a complex and evolving technology and business environment. Preferred knowledge and skills Knowledge of information governance and management and relevant legislation. Familiarity with Microsoft Azure platform and Atlassian project and service management tools. Knowledge of health data sets and the Australian health system. Experience with business process flows, data linkage and Oracle/ERP project environments. What we offer Hybrid working arrangement that combines remote work (34 days per week) with office presence in our modern Subiaco office (12 days per week). Commitment to employee development. Salary packaging WAPHA's arrangement allows for a maximum of $15,900 for general living expenses and $2,650 for entertainment benefits per fringe benefit tax year. Professional development opportunities. Employee Assistance Program. Additional paid parental leave. Gifted paid day off during Christmas shut down period. Annual $200 health and wellbeing reimbursement scheme. All employees have access to LinkedIn Learning. Study leave options available. Option to purchase additional leave. 13 weeks long service leave after 10 years of continuous services (accessible on a pro rata basis after 7 years). To Apply
Please submit your application by clicking the 'Apply' button.
Your application should include your CV along with a cover letter. The cover letter should outline your interest in working for WAPHA and address the selection criteria as outlined in the job advertisement demonstrating your skills and experience relevant to the requirements of this role.
Applications close Monday 1st July 2024. WAPHA reserves the right to commence shortlisting prior to the advertised close date.
For further information please email Please note that applications must be submitted via the link provided - applications received by email will not be accepted. Applicants must hold current, unrestricted working rights in Australia to be eligible for this role. Candidates without valid authorisation to work in Australia will not be considered. Compliance with all relevant employment laws and regulations is mandatory. About Us
WA Primary Health Alliance builds and strengthens primary health care in Western Australia, so people can access the services they need closer to home. As the operator of all three Primary Health Networks in Western Australia, we aim to ensure that the people most at risk of poor health have access to quality care. By working closely with GPs, health professionals, service providers, hospitals, government, and the community to strengthen primary care state-wide, we are delivering better health, together.
About the Team
The Business Services Portfolio provides robust structures and processes to support the organisation to align its strategic and operational goals. It does so through the development and implementation of strong internal financial control systems and processes; ensuring WAPHA's people, processes and workplaces are diverse, productive, innovative and committed to wellbeing and excellence; bolstering corporate governance capacity in quality assurance, internal auditing, accreditation and probity; and risk assessment and mitigation.
The Portfolio's teams are Analytics and Performance; Project Management, Finance, Office and Facilities, Risk Management; People and Culture and Executive Office.
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