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Business AnalystDivision: Australia Retail
Location: Melbourne/Sydney
About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the RoleAs a Business Analyst in our Strategy & Experience team within the Retail Division, you'll play a key role in partnering with business leaders to identify areas for improvement, support the execution of key transformation initiatives and translate business needs to into actionable solutions.
Your insights will be pivotal in shaping strategic decisions, enhancing customer outcomes, and delivering meaningful results across ANZ.
Role Type: 12 Months Fixed Term contractRole Location: Sydney NSW or Melbourne VICWork Hours: Full time
What will your day look like?As a Business Analyst, you will be:
Collaborating with cross-functional teams and stakeholders to assess business needs, challenges, and objectives.Designing and implementing strategic processes & initiatives that align with our goals and vision, ensuring the business runs more smoothly and effectively.Driving business requirements gathering, analysing data to support decision-making, and identifying areas for continuous customer and banker improvements.Assessing the impact of proposed changes on business operations, processes, and systems.
Identifying potential risks and dependencies associated with initiatives.
Translating business needs into clear and concise functional requirements.Leading business workshops, facilitating discussions, and managing communication between different teams to create clear, cohesive strategies.Delivering synthesised, actionable insights and reports that help guide management decisions and contribute to the overall strategic direction of the business.Developing and tracking key performance indicators (KPIs) to measure the success of implemented strategies and improvements.What will you bring?To grow and be successful in this role, you will ideally bring the following:
A dynamic problem-solver with strong business analysis experience in an organisational context (not just technical).Strong communication skills with the ability to engage stakeholders at all levels, simplifying complex ideas into clear, actionable insights.A proactive approach to identifying business needs, aligning solutions with strategic goals, and driving change across the organisation.Excellent analytical skills with the ability to leverage data to provide recommendations for improvement.A team player who thrives in a collaborative, fast-paced environment and can manage multiple priorities simultaneously.Solid understanding of project management lifecycles, disciplines, and procedures.Business analysis experience and detailed knowledge of analysis tasks, elicitation techniques, documenting, presenting, and managing requirements with different stakeholders across business and program teams.Previous experience working in a hybrid project delivery environment (i.e.
Agile and Waterfall methodology) also highly desirable.You're not expected to have 100% of these skills.
At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
You'll feel it too.
Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
That's because we're committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 78520.
Job Posting End Date#J-18808-Ljbffr