Role description Business Analyst Lead I - Business Analysis Who We Are: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are: UST is looking for a business analyst with deep expertise in the reinsurance domain. The ideal candidate will bridge the gap between business needs and technology solutions, ensuring the delivery of strategic initiatives and system enhancements. This role involves working closely with stakeholders across the reinsurance value chain to gather requirements, analyze business processes, and support the implementation of new systems and solutions.
The opportunity: Collaborate with business users and stakeholders to gather, analyze, and document detailed business requirements. Translate business requirements into functional specifications for technical teams. Develop user stories, process flow diagrams, and use cases to guide development efforts. Analyze existing reinsurance business processes and identify areas for improvement. Recommend solutions to enhance efficiency and streamline operations across underwriting, claims, and accounting processes. Serve as the key liaison between business teams, IT, and third-party vendors. Facilitate meetings, workshops, and discussions to ensure alignment between business and technology teams. Manage stakeholder expectations and ensure timely delivery of project milestones. Support the design, testing, and deployment of reinsurance platforms or system upgrades. Coordinate with technical teams to validate the functionality and ensure solutions meet business needs. Provide post-implementation support, including issue resolution and user training. Collaborate with data teams to ensure accurate data flow for reinsurance operations. Assist in building dashboards and reports to provide insights into business performance and trends. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need: 5+ years of experience as a Business Analyst, with a focus on reinsurance or insurance. In-depth knowledge of reinsurance processes (e.g., underwriting, treaty and facultative reinsurance, claims, and premium accounting). Strong understanding of regulatory compliance and industry standards (Solvency II, IFRS, etc.). Hands-on experience with reinsurance systems and tools such as SAP FS-RI, SICS, or other insurance core platforms. Proven ability to gather and document requirements using tools like JIRA, Confluence, or MS Visio. Strong analytical skills with the ability to interpret complex data and draw actionable insights. Familiarity with SQL or other querying languages is a plus. Exceptional communication and stakeholder management skills. Experience working in Agile/Scrum environments. Preferred Qualifications: Certification in Insurance/Reinsurance (e.g., ARe, CPCU, or equivalent). Experience with data integration projects involving financial and insurance systems. Knowledge of actuarial models and collaboration with actuarial teams is a plus. Exposure to international reinsurance markets and practices. Benefits: Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days' pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.
What we believe: We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility: We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity: Through business, we will better the lives of those less fortunate than ourselves.
Integrity: We honor our commitments and act with responsibility in all our relationships.
An Equal Opportunity Workplace, Free of Discrimination and Harassment: At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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Skills Business Analysis, Reinsurance, SQL, Agile
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