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Business Analyst Department: Risk Compliance - I.AM Amplified
Division: Risk
Location: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Business Analyst in our Team, you'll play a key role in helping to deeply understand the business environment to refine requirements to increase the quality and efficiency of the solutions being delivered by the squad. Analysts translate business problems into user stories or acceptance criteria, getting to the heart of customer needs.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Role Type: 12 Months Fixed Term
Role Location: Melbourne
Work Hours: Full Time
What will your day look like?
As a Business Analyst, you will:
• Develop or contribute to key stakeholder engagement, facilitation and development of templates and deliverables to support CPS230 compliance across Australia Retail and Australia Commercial Divisions
• Organize and facilitate workshops for the identification of critical operations, dependencies, disruption scenarios, tolerances and BCP data points
• Document outcomes of workshops, data analysis and review, development of relevant supporting procedures and frameworks and stakeholder engagement across the organisation
• Assist in development of critical operations methodology, supporting procedures and templates
• Synthesis of relevant information into requirements to support the deliverables of the program
• Assist with the implementation of operational changes required to support CPS230
• Work across business units, divisions and enablement functions to identify opportunities for efficiencies which can be applied across the Group
• Support in the facilitation of guidance and awareness sessions to business representatives on the CPS 230 Standard and operational resilience methodology and purpose including the framework, policy and procedures
• Partner with the Critical Processes and Operations Lead, Process Engineers, Business Analysts and other people in your squad to uncover dependencies and validate boundaries and sequencing of user stories
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
• Extensive experience in a similar role
• Working knowledge of CPS230, business continuity and operational resilience practices
• Maturity in the following competencies.
Solution Analysis and Validation Business Analysis Planning and Monitoring Process Modelling, Customer Journey mapping and Human Centred Design Requirements Elicitation and Documentation Requirements Management Benefits Management • Demonstrated ability to undertake qualitative, quantitative and desktop research to uncover actionable insights that can improve solutions and identify new opportunities.
• Demonstrated customer service (internal or external) experience.
• Demonstrated understanding of working in a team environment with shared objectives
• Excellent verbal and written skills
• Outcome oriented and effective team player
• Good attention to detail and process oriented
• Considered and structured in working style
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 69968.
Job Posting End Date
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