Business Analyst

Project Services & BAs Canberra Contract Government Relations 1/5/2024 The ACT Government is undertaking a whole of government digital transformation program of its service delivery using Salesforce as the main delivery platform. The Business Analyst with need strong experience in co-design and development of user-centric customer facing digital services, to become part of the ACT Digital delivery team. Necessary exprience: Experience with large size and scale change initiatives across people, process and technology Ability to develop relationships with partners and ensure quality practices and outputs for optimised outcomes Proven experience in business analysis and requirements gathering and documentation related to digital service design and delivery Proficiency with Salesforce or similar platforms Proven analytical abilities and experience developing Business Cases, Business, Customer and Data Journey Maps, Business Requirements Specifications, Feature/Functional Specifications and Non-Functional Specifications Excellent communicator with the ability to translate data into actionable requirements Experience working in a hybrid waterfall/agile delivery framework For more information please Apply Now or contact Carlie on ******