Business Analyst
Are you passionate about turning data into impactful decisions? Do you thrive in dynamic environments where problem-solving, creativity, and strategy come together?
We're looking for analytical minds with a creative edge, a passion for problem-solving, and the desire to be part of something transformative. If you're ready to take the next step in your career and make a real difference, we invite you to apply and become part of a team!
Are you up for the challenge? Let's make an impact together!
Key Accountabilities
Conduct a comprehensive analysis of Terminal Operating System (TOS) functionality and assess performance metrics. Evaluate Zodiac functionality in comparison to the current TOS.
Provide recommendations to optimize the current TOS processes, enhancing efficiency, and driving success in key projects.
Collaborate with cross-functional teams to gather data and insights and synthesize findings into actionable recommendations.
Develop TOS modelling for scenario analysis, business forecasting and reporting tools to support strategic/investment decision-making and planning processes.
Identify bottlenecks, risk and inefficiencies in processes, and propose and document optimized workflows and process improvements.
Stay abreast of industry trends, best practices, and regulatory changes impacting terminal performance, and incorporate relevant insights into analysis and recommendations.
Assist in testing new systems and features for business alignment, provide support during User Acceptance Testing (UAT), and ensure systems and applications meet specified business requirements.
Collaborate with project managers to monitor project timelines and budgets, identify potential risks, resolve project issues, and provide analytical support to ensure project success.
Create detailed and clear documentation of business requirements, develop process flowcharts, use cases, and user stories for clarity, and ensure documentation is up-to-date and accessible to relevant teams.
Provide rapid and accurate insights for executive requests and support strategic initiatives with timely and relevant data.
Qualifications, Skills and Experience
Bachelor's degree in Business, Finance, Economics, IT, or a related field.
Good understanding of Terminal operating processes and industry regulations.
Minimum 3+ years of relevant Business Analyst experience from Ports and Terminals environment.
Hands-on experience with data analysis and visualization tools (Excel, SQL, Tableau, Power BI, Qlik Sense).
Familiarity with business analysis methodologies and Agile/Scrum concepts.
Proficient in process mapping (LEAN, Six Sigma) and visualizing workflows.
Strong analytical and communication skills.
Attention to detail and quality focused.
Basic project management abilities and task prioritization.
Team player with problem-solving skills and a proactive attitude.
EEO Statement
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
We're rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
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