About the Home
Bupa Traralgon is a beautiful, modern aged care home, set in the East Latrobe Valley, north east of Traralgon, a short drive from the centre of town.
Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.
To learn more about our beautiful care home visit: Bupa Traralgon | Traralgon Aged Care (bupaagedcare.com.au)
The Benefits
Free select health insurance products for you and your immediate family up to $5,500* VIVA - our employee wellbeing program - live healthier and happier.
We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers.
Career development : You'll have a real say in shaping the future direction of the business and your own career.
Access to leading training and professional development - supported by our quality education team and expert clinicians.
Comprehensive induction and buddy program - we set you up for success from the outset.
Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it.
About the Role
As the Office Administrator – known as a Customer Service Consultant (CSC) in Bupa, you will work alongside one other CSC and our General Manager.
You will be responsible for a range of administrative tasks to help support the operation of the care home.
Duties
Each CSC has their own portfolio of duties.
Below are examples of tasks:
Resident Placement - Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home.
Employee Service - Support and oversee the Care home employee experience, through administering rosters, recruitment activities, onboarding, and managing annual and sick leave.
Concierge / Reception / Admin - Effectively lead the customer and administrative experience function of the Care Home.
Skills and Experience
Patience and a sunny disposition.
Great communication skills, with diplomacy and a proactive approach.
Intermediate to advanced skills across the MS Office Suite.
Previous experience in a similar admin/customer service role.
Highly developed organisation and time management skills.
Culture
We all share the same purpose at Bupa Aged Care: helping people live longer, healthier, happier lives.
We take pride in delivering high-quality care with a personal touch and aim to support you with the tools you need to achieve a fulfilling career.
How to Apply
Click Apply to be taken to our online application process.
As part of your application, you will be asked to complete pre-employment checks.
To learn more about working at Bupa please visit our website:
Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong.
We are committed to providing equal opportunities and fostering a workplace free of discrimination, bullying, and harassment.
*Eligibility criteria and conditions apply
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