Beresfield, Newcastle, Maitland & Hunter NSW
Administrative Assistants (Administration & Office Support)
Over 24 months, you will complete a Certificate IV in Business through a mix of formal training with a Registered Training Organisation (RTO) and practical on-the-job experience with Host Employer, OzPest Solutions in Beresfield. Although this opportunity will mainly involve remote work, occasional office visits may be required.
Throughout your training and practical experience, you will have the chance to:
Handle calls, emails, and inquiries professionally.
Schedule and coordinate appointments while maintaining strong client relationships.
Be the primary point of contact for clients, providing outstanding service and ensuring client satisfaction through proactive communication.
Prepare and manage quotes, invoices, and payments accurately and with timely follow-ups.
Organize technician schedules and communicate updates to enhance workflow and efficiency.
Keep client records up to date in our CRM, ensuring accurate documentation of service history.
Assist with social media management and marketing initiatives to promote services and engage clients.
Prepare service agreements, contracts, and internal reports as required.
What We're Looking For:
The ideal trainee should possess the following characteristics and skills:
Enthusiasm for learning and acquiring new skills, and openness to receiving constructive feedback.
Ability to work independently and self-motivated.
Proficiency in computer skills, particularly with Microsoft Office (Outlook, Excel, Word), is desirable but not essential.
Attention to detail and pride in their work.
Strong organizational skills and commitment to managing their workload efficiently.
Effective verbal and written communication.
Positive contribution to the work environment and support for colleagues.
A P1 or higher driver's license is also necessary.
About Zeal Futures:
Zeal Futures provides the ultimate training and employment experience. We create life-changing opportunities by working with industry-leading organisations to deliver high-quality, innovative apprenticeship and traineeship programs across a range of industries.
As experts in vocational education and training, we will support you through all phases of your learning journey, creating a supportive environment that empowers our employees to thrive. Our track record speaks for itself, as we consistently maintain one of the highest completion rates in Australia.
What's in it for you?
Being a Zeal Futures Trainee opens the door to working for industry-leading Employers to provide life changing opportunities. Our network of Host Employers means we can offer rotations to ensure you can fulfil your education and training requirements, become qualified without getting yourself into debt, and actually earn an income!
Throughout your traineeship, you'll also be able to take advantage of our exclusive employee benefits such as coaching and mentoring, safety training, discounted health benefits, rewards, and counselling.
How to apply?
To apply for this role, click the 'Apply for this job' button and then follow the steps to complete your application. You can also apply online at https://zealfutures.com.au by clicking on 'Vacancies' and selecting the relevant position, then the 'Apply Online' button at the top of the page.
All applications require a resume and cover letter outlining your suitability to the role.
If you require assistance with the recruitment process, please contact your recruitment representative Courtney Ellem on 1800 247 864 . We are happy to provide any necessary reasonable adjustments or assistance you may need. We look forward to hearing from you.
What else is involved?
After submitting your online application, you may be invited to complete online testing, interviews, and pre-employment medicals. If you progress through these recruitment stages, we'll also contact your references. Please be sure to check your emails (including your junk folder) and respond to missed phone calls, voicemail messages, and text messages.
As a recognised Diversity Champion, Zeal Futures is committed to Equal Employment Opportunities, Ethical Practices, and the principles of Cultural Diversity. We encourage applications from all members of the community, including people from Indigenous backgrounds, people with disability, women seeking non-traditional trade opportunities, people from culturally and linguistically diverse backgrounds, and mature aged people.
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