Company Description Founded in 1998, Shiji has grown to become one of the largest manufacturers and service providers of "big data" to the hotel, food service, and retail industries. With the benefit of investors such as Alibaba, and Shiji's investments in data-related companies, Shiji is able to offer IT solutions and data platform services to a vast array of industries and offer innovative products and technologies to the global market. Shiji is rapidly expanding in both China and the international market with 70+ subsidiaries in China alone along with ongoing expansion into Europe, Asia Pacific, and North America.
Job Description About Us: At Shiji Australia, we are on a mission to redefine the way people experience hospitality. We are a dynamic team of visionaries committed to harnessing the power of technology to elevate guest satisfaction, streamline operations, and transform the industry. Our cutting-edge solutions are setting new standards, and we're looking for talented individuals to join us on this exciting journey.
What You'll Be Doing: Mid-level implementation professional to handle and complete enterprise platform systems in hotels, resorts, and casino environments. Responsible for installing, configuring, and supporting enterprise platform products. Train the application software with a demonstrated understanding of hotel management expertise. Ensure the solution meets specifications and functions per customer-specific operational workflow. After "go-live", provide technical support to the customer when necessary. Work coordination with various internal technical teams, such as Product Team, Support Team, and Development Team. Communicate project status with key project stakeholders. This role requires up to 80% travel; however, working from home is now an option. What We Offer: Innovation Playground: Be part of a culture that fosters creativity and encourages out-of-the-box thinking; your ideas will shape the future of hospitality tech. Professional Growth: We invest in your development with ongoing training and career advancements; as we grow, so do you. Impactful Work: Your contributions will directly impact the way people experience hospitality, making a lasting impression on guests worldwide. Collaborative Environment: Join a team of passionate individuals who are dedicated to creating a positive and inclusive workplace. Qualifications: Experience in the installation, configuration, and training of cloud products. Ability to work unsupervised, self-motivated, and proactive. IT knowledge a plus. Must have the right to live and work in Australia. Must have a current Australian Driver's License. Additional Information: Fast learner to pick up the company's various IT solutions; able to handle system installation. Ability to communicate effectively and build rapport with team members and clients. Adhere to company standards, policy, and procedure. Willing to work with a wide variety of cultures. Willing to be contactable on an on-call basis after-hours by mobile phone. Willing to travel locally and overseas when required. #J-18808-Ljbffr