An opportunity exists for a suitably qualified and highly motivated person to join the Rex Airport Team as the Charter Coordinator. This is a full-time role based in Adelaide.
Reporting: This position reports to the National Airports Manager.
Duties and Responsibilities:
Hold safety as a core value and contribute to the achievement of a zero harm and incident/injury-free environment through active participation in all safety programs relevant to the position. Coordinate FBO movements and act as the primary contact for the Adelaide Fixed Based Operation (FBO) and the NJE operation in SA. Oversee freight charter movements and coordinate airport handling activities. Manage the end-to-end FBO charter process including acceptance, pricing, securing third party contractor services, and coordination onsite for arrival and departing aircraft. Assist with hands-on Ramp, Catering, and Customer Service training for Rex Group and third-party staff on a regular basis. Be willing to travel to Rex Group Outports to conduct Ramp and Customer Service training. Be proficient in all duties as a Leading Hand, ASO, Catering officer, and Customer Service Officer. Liaise with other departments and suppliers to manage day-to-day matters including GSE serviceability, performing GSE checks, sourcing, maintenance schedules, and testing. Assist with interviewing and recruitment of new staff. In concert with the Rex Group & QF Safety Department, investigate any safety-related or dangerous goods issues and implement, or where appropriate recommend the implementation, of any corrective action or procedures. Maintain accurate records of all FBO, NJE & Pel-Air activity for performance analysis and billing purposes. Perform operational Ramp and Customer Service shift duties on a regular basis for the Rex Group. Provide administrative support to the Rex Group such as raising purchase orders, rostering, reviewing invoices, and maintaining stock levels. Assist with the development of training and perform on-the-job training of staff (in liaison with Airport Services Ground Training Manager). Relieve the Ramp and Catering Manager and/or Airport Administration Assistant when required. Coordinate and organize FBO building maintenance and oversee/maintain the NJE terminal facilities. The nature of this role means that shift work, after hours, and weekend work will be required. Support the Ramp Manager and Airport Manager in day-to-day operations. Other duties as reasonably requested. Key Selection Criteria:
Conversant with major airport operations and regulatory requirements. Proven ability to manage a high workload under pressure with changing priorities. Excellent organizational skills. Ability to liaise with both internal and external customers effectively. High standard customer service and problem-solving skills. Well-developed written and oral communication skills. Ability to work independently and to be self-motivated. High degree of computer literacy. Able to obtain an ASIC (Aviation Security Identification Card) and ADA (Authority to Drive Airside). Conditions: Salary and conditions will be discussed with the successful applicant.
To Apply: Please apply via the 'Apply Now' button below by close of business 20 March 2024.
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