Pel Air is recruiting for the full-time position of Operations Controller, located at Pel-Air Head Office in Mascot, NSW.
Reporting to the Operations Manager, the Pel-Air Operations Controller plans, coordinates and monitors all charter (and some non-charter) flights and provides a central communication point for day-to-day operations.
The applicant should be highly motivated and have excellent interpersonal skills, the ability to multi-task and problem solve, and be able to work as part of a team in a challenging environment. The Operations Controller position is a multi-faceted, full-time shift work role and involves the ability to be on call on weekends and as required on other days.
Position Responsibilities: Oversee all Pel-Air Aviation daily operations and provide flight following for all flights. Work on a rotating roster to include on-call & specific duties when rostered to work on weekends. Oversee the travel and accommodation arrangements of the crew on duty and training. Update operational computer systems as required, including planning and building crew rosters. Liaise with handling agents, fuel agents, and other parties to provide accurate information on all flights. Monitor flights for On Time Performance and report any delay reasons. Coordinate any disruptions with other Operations personnel. Formulate and action disruption plans. Liaise with other departments and affected ports to minimise disruptions to passengers. In the event of an emergency, initiate the company response plan and carry out duties as requested by the Pel-Air Aviation Emergency Response Team. Coordinate and assist Rex Group mainline operations centre staff as required. Assess feasibility of aircraft and flight schedule against client requirements and provide commercial quotation function to charter requests. Manage crew fatigue in accordance with Pel-Air FRMS. Carry out such duties as directed by the Operations Manager to assist in the day-to-day running of the Operations Centre. Key Selection Criteria: Able to work well independently and within a team environment. Problem-solving skills and high level of work accuracy. Ability to maintain efficiency under pressure. Commercial acumen and high level of customer service. High level of organisational skills with the ability to prioritise. Computer literacy of a high degree and familiarity with Microsoft Office Suite. Superior communication skills, both written and spoken. Previous experience in Airline or Charter Operations preferable. Conditions: Salary and working arrangements will be discussed with the successful candidate. Upon completing probation, all Pel-Air staff are eligible for Rex Group Staff Travel benefits.
To Apply: Please apply via the 'Apply Now' button below.
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