Sales Consultant Hours : 40 hours per week, working any 5 out of 7 days including weekends and public holidays on rotation.
The Company : Hi we are the Diamonds Factory! Founded in 2008, we embarked on a purpose to change the market when it came to buying exceptionally high-quality, affordable diamond jewellery pieces. With a wealth of experience behind us, we are proud to say we're one of the most trusted jewellery brands on the market, and love nothing more than making those milestone moments even more memorable. In the expansive territories of Australia and New Zealand, our presence is steadily expanding.
About this role : We are looking for a luxury Jewellery Sales Consultant to join our successful sales team based in the famous jewellery location of Brisbane.
How you'll contribute : Client Engagement and Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs and preferences. Product Knowledge: Develop a comprehensive understanding of our jewellery collection, including the materials, design details, and craftsmanship that sets us apart. Sales Performance: Proactively meet and exceed individual and team sales targets while maintaining a consultative and customer-centric approach. Customer Experience: Deliver exceptional customer service at all times, ensuring that each interaction leaves a lasting positive impression. Brand Ambassadorship: Embody the essence of our brand and uphold its reputation by maintaining a polished and sophisticated appearance. Collaboration: Work closely with team members and other departments to share insights, contribute to visual merchandising efforts, and collectively enhance the overall customer experience within the store. About you : 1-2 years of experience across the luxury jewellery sector Proven track record in smashing sales targets within a similar retail environment Bubbly, confident communicator with experience handling phone, video & face to face consultations Tech savvy - ability to pick up CRM and troubleshoot issues smoothly Adaptable - capacity & desire to learn new systems & processes with ease Motivated Self-Starter - take initiative on tasks without being told what to do Team Player - share knowledge, wins & lend a helping hand fostering a collaborative workplace Proactive Problem-Solver - ability to think critically in solving problems Outstanding Communication skills - ability to write & speak in a clear, concise & engaging manner Customer Centricity - tailoring the customer experience, understanding their needs Results Oriented - strive for excellence and approach challenges positively Passionate & Creative - passion for luxury products & creativity when styling products Your Benefits : Competitive salary Commission structure Referral scheme 20 days holiday per annum plus bank holiday pro rata Exclusive employee discount % Enjoy a day off on your Birthday Play a pivotal role in cultivating a youthful & dynamic team culture Partner with a global luxury brand on its journey of expansion across ANZ Elegant & stylish working environment empowering you to deliver amazing consultations Continuous learning & growth opportunities as the business sets roots As an equal opportunity employer, we encourage you to submit your application even if you don't meet all of the criteria.
Next Steps? Apply now and we'll create a shortlist of suitable candidates. You'll receive an email follow-up, we'll arrange an initial phone call and if successful you will move to a 1st stage interview.
Job Types : Full-time, Permanent
Pay : $60,000.00 – $65,000.00 per year
Experience : Luxury Sales Consulting: 2 years (Required) Retail Customer Service: 1 year (Required) Work Authorisation : Australia (Required) Work Location : In person
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