MSA National has a number of settlement positions coming available early in the new year. Submit your application now for consideration and contact mid January.
About us MSA National is a National Law Firm with over 30 years' experience in the mortgage industry, with offices in Brisbane, Sydney and Melbourne, specialising exclusively in Mortgage Processing Services to banks and non-bank lenders.
We are an innovative leader in technology solutions and one of the first law firms to pilot PEXA. Additionally, we have a host of our own digital solutions to communicate with brokers and customers including our own mobile VOI app – IDYou, as well as New Generation Digital Docs enabling customers to sign their mortgage documents digitally anywhere in the world.
Most importantly, 'We are people helping people' going above and beyond to deliver exceptional customer experiences.
About the role In this role, you will leverage your expertise in Residential Mortgage Settlements and Settlement Verification to independently run your own files from start to finish. As a valued member of our team, you will have the opportunity to actively assist people in achieving their home ownership goals by delivering pro-active, empathetic customer service.
MSA National's own in-house, purpose-built workflow management system provides the highest level of automation and functionality, ensuring you are supported by industry-leading processes and systems.
Your duties will include: Managing communication with key stakeholders such as Mortgage Brokers, Borrowers' representatives, and major Australian banks; Managing disbursements and certifying files; Managing PEXA settlements; About you This role requires a professional, confident, and highly organized person to take ownership of mortgage files.
To be successful in this dynamic role, you will: Enjoy a positive, face-to-face team environment as this is an in-office position; Be an outstanding communicator with a positive disposition and a flexible attitude to work tasks; Maintain professionalism and a calm, solution-focused attitude at all times; Possess excellent organizational and time management skills, with the ability to work to deadlines; Have an acute eye for detail; Have at least 2 years of end-to-end Mortgage Settlements or Conveyancing experience within a fast-paced, high volume environment, working within Service Level Agreements. This role is suited for a performance-driven individual who thrives in a high volume and deadline-driven environment.
General Guidelines: Only shortlisted candidates will be contacted.
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