Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.
About the Role (your why) We are currently seeking an experienced Infrastructure Modernisation Consultant to join our high-performance Professional Services team. This is a customer-facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.
The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing, and deployment.
At Datacom, our approach is based upon our 6 core values: "It's the people", "Everyone has a part", "Courage to Act", "Thrive together", "Look Beyond today", and "Exceed customer expectations". These values create a culture we can be proud of and support our focus on our customers, who remain at the heart of what we do.
Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth, and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!
Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.
What you'll do In this key cross-disciplinary role, you will work closely with our Customers, Partners, Sales, and Technical teams. Ensure assigned projects are delivered on time, within budget, to agreed scope. Serve as the technical point of contact for implementation services and solutions, provided either remotely or on-site. Provide pre-sales support and expertise to the sales team. We are a pretty agile company and are keen to respond to customer, technology, and internal stakeholders' changing requirements, which means we evolve in our roles to meet those needs.
What you'll bring To be successful in this role, you must have a minimum of 5 years' experience working with external enterprise customers in delivering projects in professional services environments.
You must have experience with design, implementation, and optimization of:
Windows Server, Active Directory, Exchange. Virtualization (VMWare, Hyper-V, AHV). Backup (Commvault, Veeam). You will have a curiosity and passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customers. You must be comfortable engaging both technical and non-technical staff and stakeholders.
You can work both independently on competing priorities and as part of a team.
You'll have excellent written and verbal communication skills.
Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.
Due to rapid growth within our project portfolio, we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast-paced and dynamic team where you can make a difference, then we would love to hear from you.
Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Requirements LI-Hybrid
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