At Foundry, formerly known as IDG Communications, Inc. and rebranded on February 17, 2022, we have played a key role in every major milestone, announcement, and development in modern technology since 1964.
Originally established as the publishing arm of the International Data Group (IDG), we distributed newspapers, magazines, and books globally, featuring prominent brands such as CIO, ChannelWorld, ComputerWorld, PCWorld, and many more.
Today, at Foundry we continue to lead the world by helping companies bring their visions to reality through a combination of media, marketing technologies and proprietary data. Our technology platforms are powered by data from our owned and operated ecosystem of global editorial brands, prestigious awards, and events, all engineered and integrated to drive marketing campaigns for technology companies. While we harness the power of algorithms, optimisation, and automation, what truly fuels our success are the meaningful connections and trusted relationships we cultivate.
What truly sets our hearts on fire is our unwavering belief in technology as a force for good. We are not just bystanders; we are the architects of positive change. With wisdom as our guide, we are spearheading progress in various crucial areas, such as championing diversity and inclusion, democratising tech accessibility, and championing women in leadership roles.
About the Role The ICT Business Analyst drives operational efficiency within the sales department by analysing, designing, and implementing ICT solutions tailored to business needs. This role ensures that sales systems and processes are optimised, user-centric, and aligned with strategic objectives.
The analyst works collaboratively with stakeholders to identify requirements, evaluate existing systems, and recommend enhancements that enhance productivity, improve system functionality, and support sales objectives. This position demands a solution-focused and client-centric approach, ensuring that sales systems and processes remain efficient, competitive, and aligned with business objectives.
Collaborate with sales team members and stakeholders to gather, document, and refine business requirements. Analyse inefficiencies in sales workflows and processes, recommending tailored ICT solutions. Develop functional specifications using data modelling and process analysis techniques. Design and implement user-friendly systems aligned with sales goals. Create and execute system test plans to ensure quality and integrity. Provide comprehensive user training and develop detailed documentation. Act as the central reference point for ICT sales systems, offering expert guidance and solutions. Monitor system performance, identifying and implementing continuous improvements. Apply project management principles to plan, resource, and deliver system improvement projects. Evaluate and recommend software and tools to enhance the sales tech stack. Ensure compliance with data security and privacy regulations during system implementation. Collaborate with IT teams and external vendors to resolve system-related issues. Provide periodic updates to the Head of Operations on project progress and system enhancements. About You Bachelor's degree in Business, Information Technology, or a related field, or equivalent professional experience. Minimum two (2) years of experience in ICT analysis, preferably in sales or operations settings. Proficiency in data modelling and process analysis tools. Strong project management skills and familiarity with agile methodologies. Excellent communication skills, with the ability to convey technical information in business terms. Proactive and adaptable, with a focus on problem-solving and continuous improvement. About the Benefits Convenient Location: Our office in the heart of North Sydney provides an easily accessible commute. Work-Life Balance: Enjoy flexible work arrangements that allow for a balanced approach between WFH and the office. Additional Leave Options: We offer extra leave options to support your personal needs and enable you to recharge. Learning and Development: Access our comprehensive learning and development program, empowering you to expand your skills and knowledge. Volunteering Initiatives: Engage in meaningful volunteering opportunities, contributing to the community and making a positive impact. Diversity and Inclusion: Take part in our Diversity and Inclusion Council, where you can help shape a more inclusive workplace culture. Recruitment Fraud Notice: IDG / IDC / Foundry would like to inform you that we conduct our formal communications via corporate email, our Applicant Tracking System iCIMS, LinkedIn messaging, or directly by phone. We do not use any other platform (including Telegram, WhatsApp, Signal, text, instant message, etc.) to communicate with prospective candidates. If you receive any communication outside of our formal communications channels, please ignore it and block the sender or caller. In addition, we do not ask candidates to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to represent a job offer, please report it as potential job fraud to law enforcement.
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year
Schedule: 8 hour shift Work Location: Hybrid remote in North Sydney, NSW 2060
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