JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Head of PAM Technology is a leadership role influencing and driving overall 'OneJLL' business success in our Property Asset Management (PAM) business. The role is responsible for leading the strategic planning, implementation, and management of technology solutions, developing and executing technology strategies that enable operational efficiency, enhancing client experiences, and driving digital transformation within the PAM function. This role reports to our Head of Property Management Australia and forms part of our PAM Executive Leadership Team.
Specific responsibilities include: Driving alignment and implementation of company-wide initiatives. Overseeing the implementation and integration of technology systems within the PAM function, including property management, leasing, and facility management platforms. Facilitating system selection processes, vendor evaluations, and contract negotiations to ensure optimal technology solutions. Coordinating cross-functional teams to ensure seamless integration and data integrity across platforms. Supporting business lines to develop new business opportunities. Driving transformation and strategic initiatives. Leading your team with a strong customer orientation and focus. Understanding and sharing JLL's leadership behaviours. Driving a commitment to the Client Plus program. Working closely with other business lines to introduce new services and drive growth. Being an advocate for the customers in both internal and external conversations. Being familiar with local market trends and industry changes to provide strategic advice to clients on their portfolio. Experience & Qualifications: A successful track record in the property / real estate / professional services industry. Your exceptional leadership skills will encourage the team to achieve the best possible performance. You have proven ability to motivate, engage, and promote personal development and deal with a variety of issues concurrently whilst under pressure. This is the opportunity to strategically contribute at an Executive level, so the role is really suited to someone looking to further raise their profile in the industry. Dedicated to exceeding client's expectations, you ensure excellence in delivery is achieved through the right solution and you're persuasive yet can instil confidence and trust among stakeholders, with a gravitas to drive change and obtain results. You can bring together various constituents across the organisation to help drive client solutions and it doesn't matter who it is, but you can talk to anyone at any level, actively collaborate, and help others succeed. What you can expect from us: Recognition benefits. Corporate discounts and offers. Senior Directors' Leave and 'You' Days. Health & Wellbeing programs. Learning & Development platforms. Paid time off for volunteer work. Premium offices. As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ399519. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
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