Are you ready to take the next step in your career as a Desktop Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organizations. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail.
The leading consultancy firm is looking for a skilled Desktop Support Engineer for a 6-month contract. The role requires onsite presence five days a week with occasional site visits. The contract is confirmed as inside IR35 and requires candidates to have an active SC clearance and a full, clean driving license.
Responsibilities: Troubleshooting and resolving issues relating to networks, applications, software, hardware, VPNs, printers, and mobile phones. Monitoring phones, emails, and Microsoft Teams chat for any incoming incidents. Management of Win-10 devices (MMD - Microsoft Managed Devices). Unpacking and repackaging of laptop/desktop delivery and putting shipping labels for delivery at users' desks/home/another office as part of device handover/collection. Building and deploying workstations (laptops/desktops) with the standard approved image. Active Directory group management, account unlocks, and password resets. Skills / Must have: Experience with troubleshooting issues on Windows 10 Operating systems. Skilled in configuring iPhone/iPad. Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal. Knowledge in new Microsoft Teams creation in the Teams admin portal. L1 Support knowledge of Application & SharePoint. L1 support troubleshooting office apps. Knowledge on supporting conference room devices. Able to manage cloud printing. Benefits: View to extension. Salary: Up to £220 per day (Inside IR35). #J-18808-Ljbffr