Fleet Administration /Over The Phone-On Road Care Location: Hobart
Salary: AUD 80,000 - 100,000
Position Type: Full Time
About Cruisin
Cruisin' Motorhomes is an Australian owned and operated business providing motorhomes and campervans to international and domestic travellers for over 20 years.
We have branches in Hobart, Melbourne, Sydney, Brisbane, Perth and Cairns.
We strive to provide our customers with exceptional experiences and lifelong memories.
Are you a customer service pro with a knack for problem-solving and an interest in the automotive industry?
Do you have experience in administration and road networks?
If so, we want you to join our team at Cruisin Motorhomes!
Why Join Us?
Above award wages Opportunity to develop and grow in a supportive environment Work with a passionate team dedicated to providing top-notch customer service Your Responsibilities Will Include:
Roadside Assistance: Help our customers with inquiries and breakdowns over the phone, providing timely and efficient solutions.
Fleet Management: Maintain vehicle records, schedule maintenance, and ensure our fleet is always in top condition.
Parts Ordering: Liaise with branches, repairers, and suppliers to organise repairs and order necessary parts.
Administrative Support: Assist the Account Department with purchase orders and invoices, and take on other administrative duties as assigned.
The Right Person Will Have:
A strong background in customer service with excellent communication skills.
Good negotiation skills and the ability to quickly resolve issues.
Office and administration experience (highly regarded).
PC literacy, including proficiency in MS Office.
Strong written and verbal communication skills.
Mechanical knowledge (a plus).
The ability to work a rotating weekend roster.
Key Skills:
Exceptional problem-solving skills and the ability to multitask.
The ability to develop and maintain effective relationships with customers, branches, and suppliers.
If you have the experience to excel in this role and are looking for a new challenge, we would like to hear from you.
Apply now to join the Cruisin Motorhomes team and help us continue delivering excellent service to our customers on the road.
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