As our Digital Metering Change Analyst, you'll play a part in driving positive change for the communities we serve.
Fixed term (6 months), full time opportunity
True hybrid working – work from home and our Mitcham office
107,675 - $113,862 plus 12% superannuation
Reporting to the Manager, Customer Metering, you'll be working in a supportive, dynamic and rewarding environment and contributing to the success of the Digital Metering program.
The Digital Metering program will ultimately see the replacement of our existing mechanical meters with digital meters, providing the foundations for rich insights and an enhanced customer experience.
Phase 1 of the program is on track to roll out 25,000 meters which will prove the technology, end-to-end operating model, and business case.
To support this program, Yarra Valley Water is seeking a Change Analyst to work with the Program, business stakeholders and vendors.
The Change Analyst will support the Phase 1 rollout, in addition to applying learnings and undertaking change activities in readiness for the longer-term implementation.
About us
We're on a mission to create a brighter future, where you can be a change maker at the actual source.
We're one of Australia's largest water utilities with over 30% of Victoria's population relying on us for their essential water and sanitation services.
Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive.
Here, you'll be inspired and challenged to grow alongside us.
We're committed to reconciliation and supporting the self-determined role for Traditional Owners / Custodians in water and land management.
Your key responsibilities
The Change Analyst has the following responsibilities.
YVW has a robust Change Management Framework to guide these activities:
Change Impact Assessment: Complete detailed change impact assessments for the new digital metering solutions, evaluating impacts on: Technology and systems Roles and capabilities Operational processes Data Analysis and Recommendations: Dive into system and process changes, using data-driven analysis to identify potential impacts and provide actionable recommendations to minimise disruption and enhance customer outcomes.
Training Needs Analysis: Assess future knowledge and skills requirements for impacted roles, and identify training needs to ensure these roles are equipped to support Digital Metering.
Identify opportunities for delivery of training.
Tactical Change Plans: Develop Change Plans for impacted teams, to clearly document roles, training, resources and any actions required to implement the change.
What we're looking for
Excellent communication and stakeholder management skills, with a proven ability to engage and influence stakeholders effectively.
Demonstrated problem-solving and critical-thinking skills, with good attention to detail.
High degree of initiative – takes a proactive approach to their work; identifies and actions improvements.
Experience with process analysis and/or business analysis will provide a strong foundation for this role.
We celebrate and encourage new thinking at every level.
Creating opportunities for you to grow – both professionally and personally.
When you flourish, we all do.
How to apply
Applications should include a supporting Cover Letter and Resume.
This position is available for Yarra Valley Water employees and external applicants.
We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with Disability, mature age and young job seekers, members of the LGBTI+ community, and people from all cultural backgrounds.
If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please contact us via email.
Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position.
This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.
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