Desktop Support – NV1 or Baseline Clearance
Require technical support with high-level customer service skills.
Adelaide Based role / Initial contract for 12 months + Possible Extensions.
This is an exciting opportunity to join a renowned defence organization in South Australia. Whether you aspire to progress from a Baseline Clearance to NV1, or already hold an NV1 clearance, this is the perfect role for you.
The position requires high-level customer service skills, where you will be liaising with clients and providing exceptional technical support. You will be joining on a 12-month hourly-rate contract, with the potential for ongoing extensions.
Interviews will be conducted in early January, with an ASAP start available. Take the next step in your career and make a meaningful impact in the defence sector while delivering top-tier customer solutions.
Key Responsibilities:
Provide dynamic technical, operational, and training support to users, both remotely and on-site, for desktop hardware and software packages. Troubleshoot and diagnose hardware issues, swiftly coordinating repairs to keep systems running smoothly. Collaborate on designing and planning innovative personal computer support systems. Serve as a key liaison for data transfer systems, overseeing design and seamless implementation. Lead the installation and testing of personal computers, printers, and peripherals, configuring operating systems and applications to perfection. Create detailed reports and databases that drive operational efficiency. Offer hands-on technical support, ensuring personal computers are fully functional and optimized. Experience & Competencies:
Hold an NV1 clearance or Baseline Clearance for handling sensitive information. Proven track record of delivering exceptional technical computer support, helping users resolve issues quickly and effectively. Strong experience with Microsoft Windows Client OS products, including installation, deployment, troubleshooting, and application management. Hands-on exposure to a wide range of documentation, from desktop builds to software installations and test plans. Intermediate proficiency with MS Office and a variety of relevant software tools and applications. Skilled in customer liaison roles, effectively communicating and resolving issues with clients. If you want to know more, click "APPLY" or you can reach Shilpa Sharma at 08 8228 1501.
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