Business Enabling Services Group / Shared Services Division / SDO Client Strategy and Enablement Branch
Executive Level 1 ($122,240 - $148,030) | Ongoing | Full-time
Canberra, ACT
ABOUT THE SERVICE DELIVERY OFFICE The Service Delivery Office (SDO) focuses on delivering quality and valued corporate services to government in the areas of human resources, financial operations and the support of the Enterprise Resource Planning (ERP) system to enable client agencies to focus on their core business.
HUB – the SDO's Enterprise Resource Planning (ERP) solution is designed to support our clients and integrate functional business processes such as HR, financials, procurement and business intelligence reporting. Being on the HUB platform has positioned the SDO for sustainable growth and consolidation. It allows for systematic controls and achieves transparency in our processes, in line with government objectives and policies. The SDO uses the SAP HANA environment to provide clients with a responsive user interface through the use of Fiori apps and customisable interface to optimise client experience.
The Client, Strategy & Enablement Branch, in the SDO, provides project management, client engagement, and service delivery IT capabilities to our client agencies. The Branch is also responsible for the Parliamentary Expense Management System (PEMS) platform.
The ERP Services Section team is responsible for the ongoing maintenance, support and development of the ERP Financial, Human Resource and Business Intelligence Reporting Information system. The SAP Finance (Technical) Team is specifically responsible for the configuration and maintenance of all the financial and procurement modules within the SDO SAP system, allowing client agencies to manage their finances effectively and make informed decisions. The team is also responsible for the management of the SDO's travel and expense management system, Expense8.
ABOUT THE OPPORTUNITY As an assistant director and team lead of the Finance Technical Team in the ERP Services Section, you will be expected to demonstrate extensive knowledge and understanding of the SDO SAP finance system and how it applies to and is configured for each of the SDO's various clients.
You will be accountable for ensuring your team meets various BAU and project deliverables. Based on your extensive knowledge and understanding of SAP finance systems and associated financial principles, you will apply sound judgement when making complex system design decisions. As this is a team and client contact role, you will be required to provide advice on complex system and financial related matters to a range of internal and external stakeholders.
The role is responsible for: Leadership and management of the SAP Finance (Technical) team; Undertaking complex technical tasks and providing timely, accurate advice on the resolution of complex system issues; Ensuring quality outcomes and service delivery excellence for clients through the analysis of business requirements and system configuration; Promoting achievement of continuous improvement through innovation; Leading and managing the creation and updating of procedures, processes and the training of staff; Adhering to all relevant policies, procedures and frameworks.
ELIGIBILITY ADVICE & CANDIDATE NOTES Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing.
Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement.
CONTACT INFORMATION For questions relating to the online lodgement of your application, please email the Recruitment team via or call (02) 6215 1717 between 8:30am - 5:00pm AEDT Monday to Friday.
For specific questions relating to this job vacancy, please refer to the details on the contact officer located in the downloadable job pack.
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