About us :
CDC Data Centres is Australia's leading operator of sovereign, secure, world-class data centre facilities.
Headquartered in Canberra with multiple facilities across ACT, NSW, VIC, and New Zealand, CDC's diversified operations provide secure data centre configurations that support co-location, containerised, and hyperscale compute environments with all campuses interconnected with high-speed carrier-grade networks.
At CDC, we are passionate about creating an inclusive workplace that promotes and values diversity.
We believe that everyone's unique experiences enable us to deliver meaningful benefits for our people, our clients, and communities.
Our mission is to attract, retain, and grow the world's best data centre team.
Our people are committed, tenacious, and meticulous in supporting our customers.
Together, we configure the landscape to meet the security, reliability, connectivity, and sustainability needs for today and tomorrow.
About the role :
In this role, you support a broad team of staff responsible for the maintenance, repair, and incident response of critical services and systems covering Electrical, Mechanical, and Fire.
These Service Technicians are the first to respond to alerts and alarms, assign the severity, prioritise the rectification, and determine whether escalation is required to third-party contractors.
You will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risks to the infrastructure and buildings.
The team assists with the monitoring of all contractors conducting critical work and ensures strict adherence to processes and procedures.
Other responsibilities include :
Promptly responding to service requests and emergency faults.
Conducting initial fault finding, determining causes, and implementing remedies.
Communicating repair timelines with internal teams for coordinated client communications.
Performing critical switching to prevent disruptions in case of equipment failure.
Ensuring timely completion of planned maintenance, daily site reviews, and adherence to safety policies.
Enforcing safe work practices, embracing CDC's values, providing leadership, and mentoring junior staff.
About You :
We are looking for a passionate person who has a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).
Proven experience/exposure in trade or critical facilities.
Prior experience in critical infrastructure environments with adherence to strict procedures.
Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
Exposure to data centre equipment, including CRAC units, UPS, generators, and fire systems.
Demonstrated skills in managing critical infrastructure, utilizing electronic monitoring systems, fault-finding, and contributing to process improvements.
Working Rights :
Applicants who wish to apply for this position will need Australian Citizenship with the ability to obtain and maintain an NV1 Security Clearance.
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