Exciting Opportunity for Claims Officers with a Renowned Travel Insurance Organisation!
Are you a Claims Officer passionate about delivering outstanding customer service?
We have an exceptional opportunity for you!
Join a well-known Travel Insurance organisation eager to expand its team.
We're on the lookout for experienced, customer-focused individuals to join our client's Contact Centre as Claims Officers.
If you're ready to make a meaningful impact, be recognised for your contributions, and enjoy an array of fantastic employee benefits, we'd love to hear from you!
Why You'll Love This Role
Competitive Package: $74,500 + Super + annual bonus incentive.
Work-Life Balance: Monday to Friday (no weekends!).
Exciting Perks: Discounts with major travel and airline partners.
Free travel insurance for employees (up to 6 weeks annually).
Promotional travel discounts.
Flexible Working: Hybrid options available.
Career Growth: Opportunities to progress and explore other areas of the business.
Generous Benefits: Reward and recognition programs.
CBD location for convenience.
Discounts on health insurance and novated leasing.
16 weeks paid parental leave for primary carers.
About You
Previous experience in Claims and Contact Centre roles.
Confident, professional phone etiquette.
Dedicated to providing exceptional customer service and advancing your career.
Available for a rotating Monday-Friday roster (7am-7pm AEDST or 8am-8pm AEST).
Comfortable working towards KPIs.
Must complete a Fit 2 Work, including criminal history and credit checks.
Background in Travel, Health, or Financial Insurance is desirable.
The Role
Manage claims end-to-end, from registration to settlement.
Take ownership of a claims portfolio, addressing inquiries via phone and email while maintaining exceptional customer service standards.
Process claims efficiently, adhering to internal policies and the General Insurance Code of Practice.
Communicate effectively with internal teams and external stakeholders.
Ready to Take the Next Step?
If you're eager to make a difference and join a team where your contributions matter, Talentpath wants to connect with you.
Contact us today to learn more and apply:
Meg Harper – Recruitment Partner
0472 770 786
Don't miss this opportunity to join a thriving organisation and enjoy a career that truly rewards you!
Apply now!
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