Retail Manager As a Retail Manager, you will oversee operations across our 5 Mackay locations across cafes, bars, and our franchise brands, Boost and Red Rooster.
Our Airport teams deliver exceptional customer experiences, delicious fresh food, and great coffee to travelers, 365 days a year.
You will drive results, manage costs, lead a diverse team, build strong relationships, partner with our Franchise partners, and ensure compliance with safety, quality, and people. Travel within QLD is required.
Key Responsibilities: Manage operations across multiple sites. Ensure compliance with relevant legislations and compliance requirements. Deliver exceptional client service and maintain strong relationships both internal and external. Deliver best in class franchise operations. Achieve budget results and manage costs effectively. Develop menus, products, and identify sales trends. Lead, recruit, and train staff while maintaining Workplace Health and Safety. Key Skills & Qualifications: Relevant Tertiary Degree or 2 years relevant industry experience (Retail / Food & Beverage / Franchising). Strong analytical skills with the ability to interpret data, take action, and make recommendations. Excellent organisational skills and attention to detail, with a focus on accuracy and efficiency. Previous experience coordinating and delivering projects. High attention to detail, ability to multi-task and work in a fast-paced environment. RSA & QLD Food Safety Supervisor. Experience with relevant software programs and exposure to IT industry practices. Strong leadership, client relationship management, and communication skills. Ability to manage budgets and staffing effectively. Ideal Applicant: Experience in multi-site management and corporate hospitality. Proven leadership in a time-sensitive environment. Extensive experience in food & beverage with a passion for keeping up with food, coffee, and beverage trends. Strong administrative, budgeting, and IT skills. Strong commercial acumen. What We Offer: Competitive salary and benefits. Career development opportunities. Supportive team environment and work-life balance. Job Type: Full-time
Pay: $75,000.00 – $85,000.00 per year
Benefits: Employee discount. Salary packaging. Schedule: Monday to Friday. Work Location: In person
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