To become number one for customer service
Strategy and analysis
Full-time
Office | Sydney, NSW, Australia
Senior A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience. Westpac is Australia's oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.
About the role As a Senior Business Analyst, you'll play a pivotal role in driving the UNITE data transformation program. You'll collaborate with key stakeholders to gather and document business requirements, analyse complex data sets, and design innovative data solutions. Your strong analytical skills and domain expertise will enable you to identify opportunities for process improvement and ensure the successful delivery of data-driven initiatives.
What you'll be responsible for Identify the problems and needs of key stakeholders to guide data analysis Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions Partner with stakeholders to understand specifications, business requirements, and communicate insights Skills you'll need Works with others by being open, clear in communication and listening to achieve goals Considers the costs and benefits of potential actions and determines the most appropriate one Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight #J-18808-Ljbffr