Right at Home provides exceptional in-home care and support to clients across the Kalgoorlie and Wheatbelt regions of Western Australia.
Our Mission is to improve the quality of life for those we serve.
We are looking for an enthusiastic and detail-oriented Office Administrator to play a vital role in our Kalgoorlie office. As a key member of our team, you will collaborate closely with the Team Leader and Care Manager to ensure seamless daily operations and contribute to the smooth functioning of our facility.
The Office Administrator will be responsible for:
Answer phone calls professionally, directing inquiries to the appropriate department. Greet clients and carers warmly in our office, fostering a welcoming atmosphere. Communicate with clients and their families to address inquiries about services and scheduling. Support the HR department with recruitment tasks, including scanning, filing, and emailing documents. Serve as a primary contact for external parties, ensuring clear and professional communication. Use persuasive communication to identify and nurture sales opportunities, contributing to business growth. Build and maintain strong relationships with individuals and organizations outside the company. Coordinate with office staff across various locations, fostering collaboration and positive connections. Perform additional administrative duties as directed by management. Why Join Us?
Be part of a supportive team that truly values making a difference in the lives of seniors and individuals with disabilities. Enjoy opportunities for personal and professional development in a rewarding role. Play an active role in helping clients receive quality care and support tailored to their unique needs. Minimum Requirements:
Diploma or Certificate in Office Administration, Business, or a related field. Proven experience in office administration, preferably in the aged care or community services sector. Strong organizational and multitasking abilities, with high attention to detail. Excellent interpersonal and communication skills, with a client-centered approach. Proficiency in CRM systems and Microsoft Office Suite. Knowledge of health, disability, and aged care industry standards is advantageous. Valid First Aid and CPR certifications. Current National Police Check. Full driver's license and the right to work in Australia. Experience in supporting recruitment, onboarding, or staff coordination. Previous experience in a care or health setting, supporting administration and client needs. Join us in our mission to provide high-quality, person-centered care to the Kalgoorlie community and make a difference every day.
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