Client Executive, Entertainment
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Handling a range of account management, servicing, sales and administration responsibilities.
Handling high volume of online/offline enquiries via phone and emails.
The first point of resolution for customer queries regarding their insurance needs.
Investigating and resolving queries over the phone and/or via email correspondence.
Working towards achieving both your KPI's and your team's revenue, acquisition, and retention targets.
Identifying new business and up-selling opportunities as you interact with our clients.
Multi-tasking whilst navigating a range of technologies.
Partner with stakeholders and colleagues across the business to exceed client expectations.
Work within company policy, adhere to our call handling guidelines, compliance, laws, and regulations.
Skills and experience that will lead to success
1 year experience across the insurance industry, or at a financial services organization.
Sound understanding of General Insurance across multiple lines.
Experience in dealing with clients and customers through various channels (phone, email, and mail) and offering outstanding service.
Providing customer guidance with our product offering through our online platform.
Managing your workflow and proven success with prioritizing work.
A team player who enjoys contributing ideas in a great team environment.
An all-rounder who thrives in a highly professional and customer-centric role.
Work as part of a high performing team, driving for performance excellence.
Tier 1 Compliance qualified, is highly desired but not essential.
Excellent verbal and written communication skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce.
Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.
Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.
We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it.
We call this Smart Working!
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.
Aon is proud to be an equal opportunity workplace.
#J-18808-Ljbffr