Service Optimisation Lead - EastAt Epiroc, our vision is "Dare to think new".We challenge our way of working, thinking, and acting to find new and sustainable solutions in a rapidly changing world. We see possibilities and dare to question the status quo.This is your opportunity to join the Epiroc team and enter a world of innovation, commitment, and collaboration.We are currently seeking an experienced Service Optimisation Lead to join our team in Orange, NSW.Responsibilities :Forecasting of parts consumption within the service departmentBridge between service and inventory to ensure relevant healthy stock is on hand when requiredJob scoping and estimatingPlanning of major works either field or workshop to ensure a broader understanding of the workloadMonitoring warranty processing and follow up as requiredMaintaining our job database to ensure accessibility to information regarding machine builds and mid-lifes across the countryEnsure efficiencies across all job processesRequirements :Previous experience in the mining industry or similarTrade qualification in mechanical, heavy diesel, electrical, hydraulic or similarDemonstrated skills in process, systems, and optimisationAn unrelenting safety focusA strong customer perspectiveExcellent communication skillsHighly analytical and detailed with a strategic mindsetProblem-solving ability, diagnostic, and troubleshooting skillsAbility to handle and work under pressureWhat do we offer?Salary Continuance InsuranceFlexible Working ConditionsNovated LeasingPaid Parental Leave for Primary and Non-Primary CaregiversEducation AssistanceOpportunity to be part of a values-driven company, committed to your professional developmentJoin the Epiroc family and you'll become a part of a dynamic, supportive, and inclusive work environment, with opportunities for career progression on a global scale, training, and personal growth. Epiroc is an equal opportunity employer and encourages women, Aboriginal, Torres Strait Islander people & people from culturally diverse backgrounds to apply.Our motto is United in performance. Inspired by innovation. If you feel you have the skills and experience to take the next step in your career, please click 'Apply' now.United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.We are committed to giving you every opportunity to succeed in a culture of innovation, diversity, and collaboration, combined with a caring atmosphere.Diversity and sustainability are key to growing fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at .#J-18808-Ljbffr