Attractive salary based on skills & experience.
MAI Strata, the Insurance division of Archers the Strata Professionals, has partnered with one of the world's largest broking companies, Marsh.
Marsh is a global powerhouse in the insurance industry, providing clients with global buying power as well as the support and backing of people who have years of experience and expertise in specialized areas, insurance placement and specialized products including property, casualty, private clients, risk consulting, financial lines, workers compensation, trade credit, surety bonds and employee health & benefits.
About the role –
We have an exciting opportunity for an enthusiastic and motivated candidate to join our team.
As a claims officer, your responsibilities will include but are not limited to:
Processing strata insurance claims from start to finish.
Liaising with various stakeholders via phone and email during the claims process.
Maintaining claim files in an orderly and up to date manner.
Ensuring that claims management processes are adhered to.
About You –
To be the successful candidate for this busy role, you must demonstrate the following skill set:
Practical knowledge of and previous experience in the Strata Industry will be highly regarded but not essential.
Experience in claims handling; residential, commercial, strata.
Exceptional customer service, with strong written and verbal communication skills.
High attention to detail.
High level of computer literacy; Microsoft suite, particularly Outlook, Word and Excel.
Professional presentation.
An ability to think 'outside the box' and problem solve.
In return the position offers –
A supportive team environment.
A salary package that reflects your experience and abilities.
Annual bonuses and incentives.
Monthly birthday & anniversary celebrations and quarterly team building events.
Ongoing training and development.
All applications will be handled in the strictest confidence.
Your application will include the following questions:
Do you have customer service experience?
How many years' experience do you have as an Insurance Claims Officer?
Which of the following statements best describes your right to work in Australia?
Have you worked in a role which requires a sound understanding of claims management processes?
How many years' experience do you have in the insurance industry?
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