We're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, with a focus on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.
A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you join our team, you're joining an industry leader with a track record for putting our people and our customers first. Despite being in 5 different locations across Australia, our hybrid working model and technology enables our people to be close-knit and connected.
All about CHU
CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back to back winners of the Underwriting Agency of the Year Award 2017, 2018, & 2021 - 2023, Insurance Business Gold Award winner 2016 – 2018, and 2019 winner of ANZIIF Excellence in Workplace Diversity and Inclusion.
Working with CHU
When you join CHU, you will join a friendly and supportive team, committed to providing our customers with an outstanding service. To support and reward you, we offer:
Work where suits you best
- we offer an inclusive and flexible hybrid work model
Real connection and interaction
- we offer Company wide team & ConnecCHUn Days
Hard work deserves recognition - competitive salary packaging and annual bonus scheme
Grow your future savings
- employer matched superannuation contributions
Take the stress out of the unexpected
– access extra flexible leave for life's ups and downs
Celebrate the joy of parenthood
- 18 weeks paid parental leave
Cut your monthly costs
- paid SCI, Life Insurance and Travel Insurance
Grow with us
- professional development and study assistance
Support when you need it most – extensive health & wellbeing initiatives
Diversify your experience
- Work and Travel Adventure Program
Family first
- CHU are accredited as a Family Inclusive Workplace 2022/23
You can be you
- CHU are recognised as an Inclusive Employer 2023/24 by the DCA
What your new job looks like
As a member of the CHUConsult team, you will be responsible for driving an outstanding customer experience, delivering market leading strata building consultancy through quality technical response:
Building Consultancy comprising residential & commercial strata
Causation investigation and analysis
Remediation advice and guidance
Insurance Underwriting surveys
Identify building defects and damage
Prepare and issuance of reports to articulate causation, extent of loss, and recommended remediation
Scope preparation and validation
Technical face to face presentations to Brokers, Strata Managers and Owners
Support CHU on the delivery of key strategic initiatives and projects
Work cohesively with all other claims teams within CHU
Provide technical claims advice for colleagues within your team
Providing risk insights and guidance to the Underwriting team
We'd love to meet you
Especially if you can talk to us about your:
Minimum 2 years' experience in a similar role
Current trade contracting licence or industry accreditation
Thorough knowledge of the building industry
Thorough knowledge of the Building Code of Australia and relevant Australian Standards
Ability to communicate with all customers both verbally and in written form
Ability to identify building defects and damage
Ability to produce reports
Education/Qualifications
Diploma/Degree / Tertiary Qualification in Building
Minimum 5 years related work experience
Our commitment to you
At the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment.
We celebrate our accreditation as a Family Inclusive Workplace and actively encourage team members to shape their own success by empowering progressive choices, promoting a focus on balance and flexibility and enabling a collective company mindset of acceptance and respect.
We are excited for you to share the part you can play in this vision and help us shape our unique narrative. We commit to enhance our culture through the employment of the best person for the role and promotion of a work environment that supports a diversity of talent.
This means every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future. To be a member of the CHU Team is to be a proud advocate in welcoming all individuals in our community.
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