The Broker Risk & Compliance Lead plays a crucial role in overseeing operational procedures aimed at recognizing, assessing, minimizing, and disclosing risks associated with the Broker division in Australia and New Zealand. The primary responsibility involves coordinating expert risk guidance to assist the Business Unit in achieving its objectives within a robust risk management framework. Collaboration with the General Manager of Broker & Partnerships and other department heads is essential to provide valuable insights that facilitate informed decision-making processes.This role will drive a risk-aware culture, where risk is built into the Broker business decisions and outcomes. This role will contribute to ensuring the business risk & compliance management practices align to the frameworks, policies, risk strategy, regulatory obligations and appetite of the organisation as well as provide advice for improvement to the risk and control environments. This includes supporting key areas with regulatory reporting requirements for Broker incidents to comply with the Mandatory Breach Reporting regime.Key Responsibilities:Supporting the GM Broker & Partnerships, with monitoring, reviewing and supporting the team, our brokers and aggregator partners on all risk & compliance functions that sit within the business unit.Facilitate the implementation of risk management controls and processes to ensure that relevant business risks are identified, assessed, monitored and managed appropriately to ensure the organisation's objectives and goals are achieved.Lead the identification, mitigation and escalation of risks across the broker unit by creating tasks and reporting on the outcomes across broker file reviews, including, but not limited to IDR/EDR/Fraud/Broker Conduct/Broker Behaviour.Complete annual Risk & Compliance reviews of our aggregator partners, currently 30 aggregators AU / 8 Aggregators NZ.Represent the broker unit at various risk and compliance meetings such as the Money Complaints forum, the EDR Responsible Lending weekly rhythm and the Latitude Money Risk & Compliance forum monthly.Support the Business Unit with respect to incident and issue management along with working closely with the Money risk team.Prevent reoccurrence of Operational Risk Incidents, by identifying drivers and root causes, as well as implementing supporting plans to address.Monitor effective Key Risk Indicators (KRI) to detect risk performance and develop action plans to remedy.Prepare, embed and maintain effective Business Continuity and Crisis management plans for Enterprise Services in line with industry standards and existing frameworks.Serve as a trusted partner to the senior management team and relevant stakeholders to embed risk management monitoring & controls and build strong relationships to productively drive risk culture and outcomes.Minimum Qualifications:Minimum 5 years of Risk & Compliance experience in the Financial Services Industry.2+ years' experience within the Broker Industry.Experience in partnering with senior leaders to drive risk culture and ensure key obligations and risk management frameworks are adhered to at an industry standard.Sound commercial acumen with the ability to translate methodology into a sales environment.Excellent attention to detail and the ability to effectively manage competing and changing priorities.Strategic thinker, broker & customer focused with demonstrated capability in developing and cultivating effective partnerships between the business units and stakeholders.Experience in proactively leading change by influencing others to stretch boundaries and overcome obstacles.Influencing outcomes beyond the span of control and brokering consensus among stakeholders with conflicting needs and expectations.Exceptionally self-motivated and directed.Meticulous attention to detail.Superior analytical, evaluative, and problem-solving abilities.Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days.Flexibility @ Latitude: Flexible work arrangements- balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave.Yearly salary reviews.Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.We're Latitude, partners in money. Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Act Right, Show Care, Be Curious.Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.
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