Flexible & supportive working environmentGreat team culture – team sports, regular social activities, family friendlyStrong Safety FocusFinancial Wellness ProgramsDiscounted Private Health InsurancePersonal and Professional DevelopmentEmployee Assistance Program (EAP) – immediate family includedReferral bonusCompany funded training and upskillingFree parking onsiteThe RoleReporting to the National Service Operations Manager and based in Darra, the Brisbane Service Manager will manage and lead the Southeast Queensland Service & Service Project Operations business to achieve optimum profitability whilst providing 'certainty' to our customers, our employees, and our sub-contractors.Some of the key responsibilities will include but are not limited to:Lead, supervise, and manage the Service Team including key account managementDevelop and execute overall Service Strategy in alignment with branch business planProvide technical and business support to team membersAchieve revenue, GM$, and EBIT budgetSupport tender documents & quotations preparation and renewals in order to secure and hold service contractsConduct regular toolbox talks and drive reliable financial performanceDevelop and maintain strong relationships with key clients and identify opportunities to expand service offeringsRepresent the organisation in a positive way to all stakeholdersDesired Skills and ExperienceWhat we are looking forAn ideal candidate will possess strong leadership and people management skills, with a proven track record of managing service operations, an understanding of the challenges of working in a dynamic and fast-growing business, and the following attributes:Minimum of 10 years' experience as a Service Manager or in a similar capacityMarketing and company representationExceptional communication skillsAbility to understand and analyse financial statements, project forecasts & service trendsExceptional time managementBe a fast-paced energetic and positive influencing leaderCultureMost importantly, the candidate will be able to demonstrate how they work within the VAE company values of Energy, Synergy, and Success. We are proud of the VAE Group culture and it is key to the company's significant growth & low employee turnover.If you are looking for a career opportunity in a supportive & flexible work environment, please apply today and join us at VAE Group!Diversity & InclusionAt VAE, we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from a variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation.We're searching for like-minded people that complement our core principles and company culture. If problem-solving and innovation are motivational to you, a career with VAE Group will provide these opportunities.
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