Breitling stands apart from other watch brands with its focus on casual, sustainable and inclusive luxury. We are looking for a Watchmaker for the After-sales department . You will be required to perform various technical operations in the watchmaking process on all Breitling products, using correct tools and techniques, at the right quality, lead time and cost, according to Breitling specifications. You will report to the After Sales Service Manager of Breitling Oceania.
Breitling regards customer service as an integral and essential part of its overall quality policy. The brand runs a large global network of authorized technical centres, staffed by perfectly trained watchmakers. All those involved are bound by a Customer Service charter implying respect for the entire set of criteria demanded by Breitling. This approach guarantees fast, efficient and personalized handling.
Your responsibilities: Repair of Breitling watches as the major priority Conduct repairs following correct methods, procedures and technical criteria as outlined by Breitling Achieve a minimum productivity target of 80% Devote all of his/ her time and skill during the hours of work Care and maintenance of the assigned workbench, tools and equipment Care for and maintain all common workshop equipment Notify the supervising manager if any workshop equipment requires maintenance, is unsafe or in inoperable condition Return all spare parts (new or used) upon completion of a repair Wear compulsory workplace specific clothing Conduct their assigned responsibilities in a polite and respectful manner with consideration of others Notify the supervising manager if the employee requires any change to the assigned working hours Participate in associated activities relating to the operation of the workshop Any additional or substitute duties assigned to the Watchmaker after consultation Your profile: You have at least 2 years of experience as a Watchmaker with WOSTEP or similar certification (a training in cases/bracelets assembling and in setting dial & hand is an asset) You have a good level of concentration, an excellent eye/hand coordination You understand very well customers' expectations You are able to manage targets and deadlines, and you are a problem-solver You are excellent at developing relationships at all levels with internal and external stakeholders You are a team-player with an outgoing personality and a good work ethic Breitling's products have (almost) no secrets for you #J-18808-Ljbffr