Brand Representative - Sydney (Part time/ Casual)Purpose of Position CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories.
We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression.CASETiFY is looking for a Brand Representative who will hit the ground running, thrive in a fast-paced environment to join our team.
He/she will be representing our brand in the front line, and responsible for delivering the best in-store experience for customers of our stores located in Sydney.Job Description Assist customers in identifying their needs and recommend appropriate products or services.Provide product demonstrations and explanations to customers.Maintain up-to-date knowledge of current sales, promotions, policies, and product information.Process customer transactions accurately and efficiently using the point-of-sale (POS) system.Ensure the store's visual merchandising is appealing and products are neatly organized.Assist with inventory management tasks like unpacking deliveries and checking inventory levels.Handle customer inquiries, complaints, and returns in a timely and professional manner.Achieve individual sales targets and collaborate with the team to meet store sales goals.Maintain a clean and organized work area, including the sales floor and stockroom.Participate in store meetings, training, and workshops as required.Adhere to company policies and procedures, including loss prevention and security measures.Continuously seek opportunities to improve sales techniques and customer service skills.Maintain a professional and polished appearance that aligns with the brand's image.Requirements High school diploma or equivalent.Minimum 1 year experience in retail industry.Proficient in verbal communication in English.Ability to work in shift duty.Familiarity with point-of-sale (POS) systems and basic computer skills.Strong customer service orientation, with the ability to actively listen to customer needs and provide appropriate solutions.Ability to work well in a team environment, cooperating and collaborating with colleagues.Proactive, passionate, demonstrated ability to communicate effectively with all levels.Strong interpersonal and communication skills.Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.Excellent customer service and problem-solving abilities.
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